Summary
Work History
Education
Skills
Languages
Timeline
Generic

Pawandeep Kaur

Brampton,ON

Summary

Results-oriented business graduate with demonstrated leadership, organizational, and product-development abilities. Seeking to leverage strong communication and problem-solving skills in a challenging role. Helpful Produce Manager experienced in department responsibilities, including ordering, receiving, merchandising, stocking, hiring, and training new staff members. Delights customers with freshest inventory and selection available. Detailed Produce Manager 2 years of produce management experience. Well-versed in communicating with clients to offer top-quality service, as well as training highly effective teams to deliver quality service and performance.

Work History

Produce Associate

Walmart
  • Efficiently managed inventory by stocking shelves and ensuring the removal of expired products
  • Maintained optimal conditions in refrigeration and cooling areas to preserve product quality
  • Provided training and support to junior staff, fostering a positive team environment
  • Delivered exceptional customer service by greeting patrons warmly and addressing inquiries promptly.

Customer Service Representative

24-7 InTouch
  • Addressed client needs and concerns via phone calls, demonstrating empathy and understanding
  • Utilized active listening techniques to clarify information and diffuse tense situations
  • Built strong rapport with clients and colleagues, fostering trust and reliability
  • Consistently met or exceeded call center metrics while delivering high-quality customer service.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing their needs and resolving concerns.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Participated in team meetings and training sessions to stay informed about product updates and changes.
  • Utilized customer service software to manage interactions.
  • Trained new personnel regarding company operations, policies and services.

Produce Assistant Manager

Real Canadian Superstore
  • Assisted with administrative tasks such as scheduling and timesheet management
  • Supervised staff to ensure adherence to customer service, sales, and profit objectives
  • Maintained inventory levels and product quality, creating attractive displays to drive sales
  • Enforced cleanliness and sanitation standards to uphold a safe and hygienic work environment.
  • Trained new employees to provide knowledge of proper produce handling and rotation procedures.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Evaluated strengths and weaknesses of candidates through effective screening processes.
  • Developed recruiting strategies to identify qualified candidates and build network.
  • Helped in conducting initial interviews and pre-screening assessments.

Education

College Diploma - Business

Seneca College
North York
08.2020

Skills

  • Organization
  • Prioritization
  • Confidentiality
  • Ethical conduct
  • MS Office Suite
  • Accounts
  • Human Resources
  • Marketing principles
  • Strategic thinking
  • Planning
  • Executing tasks efficiently
  • Problem-solving
  • Analytical abilities
  • Time management
  • Project management

Languages

English
Professional Working
Punjabi
Native or Bilingual
Hindi
Native or Bilingual

Timeline

Produce Associate

Walmart

Customer Service Representative

24-7 InTouch

Produce Assistant Manager

Real Canadian Superstore

College Diploma - Business

Seneca College

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Pawandeep Kaur