Summary
Overview
Work History
Education
Skills
Extracurricular Engagements
Timeline
Generic

Pawan Sidhu

Kitchener

Summary

Dedicated and results-driven Business Consultant with extensive experience in conducting thorough business analyses, evaluating performance trends, and maximizing store profitability. Skilled in fostering effective relationships with franchisees, reinforcing brand and quality standards, and implementing strategies to drive operational excellence and sales growth. Proven track record of partnering with franchisees to achieve business goals while maintaining compliance and accountability.

Overview

8
8
years of professional experience

Work History

Manager, Franchise Performance (MFP)

Grewal Foods Inc
10.2022 - Current
  • Supporting, coaching, and driving sales performance with franchisees
  • Building Relationships: Establishing and maintaining positive relationships with franchisees through effective communication, training programs, and ongoing support to foster mutual trust and collaboration.
  • Examining Store Profitability: Reviewing financial statements and performance metrics to determine profitability of individual restaurant and develop strategies to optimize revenue.
  • Maximizing Sales Growth: Collaborating with franchisees to identify sales-building opportunities, develop marketing initiatives, and implement strategies to drive customer traffic and increase sales.
  • Providing Operational Support: Offering guidance and support to franchisees on maintaining operational excellence
  • Ensuring that franchisees adhere to Subway's brand standards, including food quality, customer service, and store cleanliness, through regular visits and coaching.
  • Onboarding and implementation: Assist franchisees during onboarding process, ensuring smooth transition and successful implementation of store transfers and services
  • Serves as main point of contact, establishing trust and rapport while ensuring customer satisfaction and loyalty
  • Responsible for organizing meetings, company events and managing databases
  • Generate weekly sales report, daily and weekly Initiatives and gather and manage all data from all over territory.
  • Responsible for coordinating and executing store transfers, ensuring all paperwork is completed thoroughly and accurately. Successfully completed 21 store transfers within specified timeframes, maintaining high level of accuracy and compliance.
  • Troubleshooting and issue resolution: Provide timely and effective solutions to franchisee owners, address customer concerns, resolve problems, and ensure positive customer experience.

Business Consultant

Grewal Foods Inc
09.2019 - 09.2022
  • Analyze and evaluate 40 Subway locations
  • Develop strategies, policies, and procedures for helping stores to increase sales and profitability
  • Train and assist Franchisee and Managers about proper operations of Subway restaurants
  • Responsible for checking accuracy of WISR and control sheets for assigned locations
  • Responsible for conducting business reviews with Franchisees
  • Checking Product safety, quality, and preparation to ensure that quality product is always being served to customers.

General Manager

Subway Restaurants
09.2018 - 08.2019
  • Checking and monitoring that all five locations are working efficiently
  • Checking WISR and Control sheets for all locations
  • Hiring, training, scheduling, and supervising employees, including shift leaders and sandwich artists. Providing coaching, feedback, and support to ensure high levels of performance and customer service.
  • Managing restaurant's finances, including budgeting, cost control, inventory management, and cash handling procedures. Maximizing profitability while maintaining quality and service standards.
  • Ensuring compliance with food safety regulations and Subway's food safety standards. Implementing and maintaining proper food handling, storage, and sanitation practices.

Restaurant Manager

Subway Restaurant
09.2016 - 08.2016
  • Met greeted and encouraged feedback from customers and used feedback to implement positive changes within the restaurant
  • Determining stock needs, interacting with vendors and customers, monitoring sales and accountable for inventory management and cash control systems
  • Maintain and analyze business records to improve efficiency and increase sales
  • Created and deployed successful strategies to boost performance, streamline processes and increase efficiency in different areas
  • Resolved challenging customer complaints to full satisfaction, promoting brand loyalty and maximizing repeat business
  • Quickly identified problem situations and skillfully resolved incidents to the satisfaction of involved parties.

Education

Post-Graduation Diploma - Embedded System Development

Conestoga College
Kitchener, ON
01.2016

Bachelor of Technology - Electronics And Communication Engineering

Punjab Technical University
Kapurthala, PB
01.2014

Skills

  • Business Analysis
  • Performance Evaluation
  • Strategic Planning
  • Relationship Management
  • Compliance Management
  • Sales Growth Strategies
  • Problem Resolution
  • Communication
  • Team Collaboration
  • Marketing Initiatives
  • Time Management

Extracurricular Engagements

  • Participation in Entrepreneurship Awareness Camp
  • Successfully organized and managed a blood donation camp, resulting in 300 donors contributing to saving lives and supporting the community.
  • Volunteered as a tax preparer for the needy, offering free tax filing assistance to individuals in the community, completed 50 tax returns this year.


Timeline

Manager, Franchise Performance (MFP)

Grewal Foods Inc
10.2022 - Current

Business Consultant

Grewal Foods Inc
09.2019 - 09.2022

General Manager

Subway Restaurants
09.2018 - 08.2019

Restaurant Manager

Subway Restaurant
09.2016 - 08.2016

Post-Graduation Diploma - Embedded System Development

Conestoga College

Bachelor of Technology - Electronics And Communication Engineering

Punjab Technical University

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Pawan Sidhu