Summary
Overview
Work History
Education
Skills
Timeline
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Pawandeep Kaur

Surrey,British Columbia

Summary

Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.

Overview

2
2
years of professional experience

Work History

Kitchen Staff Member

A&W
02.2022 - Current
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Followed sanitary food handling procedures, focused on correct use of covers and labels and discarded ingredients by expiration date.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Kept supplies in sufficient stock by assessing inventory levels and reporting lower stock items.
  • Cleaned walk-in refrigerators and freezers and operated powered floor and steam equipment for deep cleaning.

Warehouse Worker

Amazon
11.2023 - 01.2024
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Checked packages and merchandise for damage and notified vendors.
  • Performed general housekeeping and cleaning tasks.
  • Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
  • Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
  • Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
  • Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
  • Used machinery and equipment such as box cutters, shrink-wrap guns.
  • Managed warehouse operations and verified proper shipment procedures.

Cashier

A&W food and services ltd.
06.2022 - 12.2022
  • Operated cash register for cash, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • As I work on the front desk, my amiable and helpful service enables me to bring repeat customers to the restaurant. Customers often provide their insightful feedback on my name specifically on Aw.ca (Alberni Street).
  • Maintaining up-to-date knowledge about shop specials and emphasizing sales to consumers as certain offers are only valid for a short period of time is beneficial to the business. .

Education

GED -

Punjab Convent School
Moga, Punjab
03.2021

Skills

  • Feedback Acceptance
  • Fluent in three languages(English, Hindi, Punjabi)
  • Customer Relations
  • Inventory Stocking
  • Credits and Refunds
  • Price Identification and Multitasking
  • Preparing Food Items(sometimes)
  • Answering Customer Questions
  • Work under pressure
  • Attention to details(some seek modifications to their order, Etcetera )

Timeline

Warehouse Worker

Amazon
11.2023 - 01.2024

Cashier

A&W food and services ltd.
06.2022 - 12.2022

Kitchen Staff Member

A&W
02.2022 - Current

GED -

Punjab Convent School

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Pawandeep Kaur