Summary
Overview
Work History
Education
Skills
Timeline
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Pawandeep Kaur

Brampton,ON

Summary

Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.

Overview

1
1
year of professional experience

Work History

Customer Service Representative

Walmart
01.2023 - Current
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered constant flow of customer calls with minimal wait times.
  • Answered customer telephone calls promptly to avoid on-hold wait times.

Customer Service Cashier

Mughal Mahal Restaurant
09.2022 - 12.2022
  • Resolved customer complaints and maintained clean and tidy checkout area.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Met customer service goals and exceeded customer expectations.
  • Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.

Education

Global Business Management - Business

Georgian College
Toronto, ON
04.2024

Skills

  • Report Preparation
  • Sales Expertise
  • Fleet Dispatching
  • Freight Operations
  • good communication skills

Timeline

Customer Service Representative

Walmart
01.2023 - Current

Customer Service Cashier

Mughal Mahal Restaurant
09.2022 - 12.2022

Global Business Management - Business

Georgian College

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Pawandeep Kaur