Pawandeep
Scarborough,ON
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments. Motivated employee learns quickly in fast-paced, high-volume environments. Consistently adheres to safety standards. Maintains open availability and flexibility to work various shifts.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Machine Operator
Viva Media Packaging
06.2023 - Current
- Kept detailed production records and identified hold-ups.
- Managed and monitored processes and machine systems by observing readings on control boards.
- Ensured accurate documentation of production data for analysis and continuous improvement efforts.
- Participated in cross-functional teams focused on achieving company-wide goals related to safety, quality, and productivity improvements.
- Maintained equipment performance by lubricating and cleaning components.
- Reduced downtime by monitoring machine performance and addressing any concerns promptly.
Team Member
Dominos Pizza Inc.
02.2023 - 05.2023
- Contributed to team success by completing jobs quickly and accurately.
- Monitored and verified all merchandise was properly priced and labeled.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Operated register to process payments and collect cash payment for order totals.
- Addressed and resolved customer complaints in polite and professional manner.
- Learned all required tasks quickly to maximize performance.
Customer Service Representative
MBD Neopolis
04.2022 - 10.2022
- Sought ways to improve processes and services provided.
- Participated in team meetings and training sessions to stay informed about product updates and changes.
- Created and maintained detailed database to develop promotional sales.
- Recorded accurate and efficient records in customer database.
- Developed and maintained strong working relationships with professionals within assigned territory.
- Fostered top-quality service delivery by answering questions and solving problems related to product information, pricing and order fulfilment.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
Education
High School Diploma -
Toronto, ON09.2024
Skills
- Critical Decision-Making
- MS Office
- Analytical Skills
- Quality Assurance
- Relationship Building
- Time Management
- Interpersonal Skills
- Problem-solving aptitude
- Interpersonal Communication
- Professionalism
- Date and Time Functions
- Multitasking Abilities
- Team Collaboration
Languages
English
Full Professional
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
Certification
CPR , Security license , hair and threading certificate
Availability
Available for full time or Part time. Any Shift ( Morning, Evening , Overnight )
Timeline
Machine Operator
Viva Media Packaging
06.2023 - Current
Team Member
Dominos Pizza Inc.
02.2023 - 05.2023
Customer Service Representative
MBD Neopolis
04.2022 - 10.2022
High School Diploma -
CPR , Security license , hair and threading certificate
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