Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Certification
Timeline
SalesAssociate
Pawan Sharma

Pawan Sharma

Toronto,ON

Summary

Proven Sales Associate at Piya's Boutique, adept in customer service and cash handling, excelled in creating lasting customer relationships and enhancing store financial performance. Demonstrated exceptional teamwork and problem-solving abilities, significantly contributing to a customer-focused environment. Skilled in both verbal communication and efficient time management, consistently ensuring high-level satisfaction and loyalty.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Sales Associate

Piya's Boutique
07.2019 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Engaged with customers to build rapport and loyalty.

Education

Bcom - Business

Toronto Metropolitan
Toronto, ON

Highschool

Western Technical-Commercial School
Toronto, ON
06.2024

Skills

Customer Service

Accomplishments

Worked as a TA at Dovercourt Public School.

Languages

English
Full Professional

Certification

Honour roll for all 4 years in Highschool

Timeline

Sales Associate

Piya's Boutique
07.2019 - Current

Bcom - Business

Toronto Metropolitan

Highschool

Western Technical-Commercial School
Pawan Sharma