Pawan Sharma
Toronto,ON
Summary
Proven Sales Associate at Piya's Boutique, adept in customer service and cash handling, excelled in creating lasting customer relationships and enhancing store financial performance. Demonstrated exceptional teamwork and problem-solving abilities, significantly contributing to a customer-focused environment. Skilled in both verbal communication and efficient time management, consistently ensuring high-level satisfaction and loyalty.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Sales Associate
Piya's Boutique
07.2019 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
Education
Bcom - Business
Toronto Metropolitan
Toronto, ONHighschool
Western Technical-Commercial School
Toronto, ON06.2024
Skills
Customer Service
Accomplishments
Worked as a TA at Dovercourt Public School.
Languages
English
Full Professional
Certification
Honour roll for all 4 years in Highschool
Timeline
Sales Associate
Piya's Boutique
07.2019 - Current
Bcom - Business
Toronto Metropolitan
Highschool
Western Technical-Commercial School
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