Pawan Gaihre
Scarborough, Toronto,ON
Summary
Personable and dedicated Customer Service Representative with extensive experience in customer service industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Overview
1
1
year of professional experience
Work History
Customer Service Representative
The Halal Guys
Toronto, ON
04.2023 - 03.2024
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Answered customer inquiries and provided accurate information regarding products and services.
- Maintained detailed records of customer interactions, transactions and comments for future reference.
- Tracked orders from start to finish to ensure timely delivery of goods or services.
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
- Demonstrated excellent communication skills in resolving product and consumer complaints.
- Developed strong customer relationships to encourage repeat business.
Customer Service Cashier
McDonald's
Brampton, ON
02.2023 - 01.2024
- Greeted customers and provided exceptional customer service.
- Processed transactions using a point-of-sale system.
- Conducted inventories on a regular basis to track stock levels.
- Operated cash registers to process payments for goods and services.
- Greeted customers and provided friendly customer service.
- Processed credit card transactions accurately and efficiently.
- Assisted customers with locating merchandise within the store.
Education
Information And Computer Systems
Centennial College of Applied Arts And Technology
Scarborough, ON04-2025
Skills
- Account updating
- Call Management
- Product Knowledge
- Computer Proficiency
- Customer Relations
- Problem Resolution
- In-store support
- Multi-Task Management
Languages
English
Professional
Affiliations
- Available for 7/days a week. I can able to work as full time employee.
Timeline
Customer Service Representative
The Halal Guys
04.2023 - 03.2024
Customer Service Cashier
McDonald's
02.2023 - 01.2024
Information And Computer Systems
Centennial College of Applied Arts And Technology
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