Pawan Brar
Surrey,BC
Summary
Collaborative leader partners with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Office Administrative Assistant
Verve International
09.2024 - Current
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
- Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
Department Manager
H&M Hennes & Mauritz
09.2022 - 09.2024
- Managed Multiple departments and was lead of 2 most profitable departments.
- Managed the team of 30+ people while leading 10+ on daily basis.
- Worked actively with management team to create daily and weekly sales plans based on weekly sales trends.
- Created and enforced department policies, procedures and standards to establish productivity and quality.
- Prepared detailed reports for management to clarify existing trends, review sales and inventory data and support shrink minimization and safety awareness.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Managed daily scheduling conflicts to reduce operational backlogs and support full shift-coverage.
Team Leader Manager
Adidas Outlet
05.2022 - 12.2022
- Documented scores and stats of games and distributed results to appropriate people.
- Led employee relations through effective communication, coaching, training and development.
- Drove performance of staff by creating incentives and positive work atmosphere and administering recognition and rewards programs.
- Collaborated with sales team to set monthly funding goals and tracked progress using GROW.
- Stayed calm, collected and logical during stressful moments to identify and implement optimal solutions.
- Evaluated employee performance and coached team members, increasing quality of work and employee motivation.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Developed detailed plans based on broad guidance and direction.
Assistant Manager
Radius Outlet, Tsawwassen Mills
05.2019 - 12.2021
- Maintained records related to sales, returns and inventory availability
- Tracked stock using company inventory management software
- Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise
- Answered customer questions regarding sizing and accessories and explained how to properly care for merchandise.
- Strengthened operational efficiency to remain cost-effective while maintaining quality service.
- Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements and evaluate progress toward goals.
- Increased employee performance and job satisfaction to strengthen retention and engagement.
Education
Bachelor Of Computer Information Systems - Computer Science
University of Fraser Valley
Abbotsford, BC05.2021
Skills
- Spreadsheet development
- Accounting support
- Customer engagement
- Multitasking and organization
- Training and mentoring
- Budgeting and forecasting
- Strategies and goals
- Decision-making
- Employee scheduling
- Recruiting and hiring
Certifications
05-2022
Certification
First Aid CPR level 2
Skills
- Profit and Loss
- Staff Management
- Administration and Operations
Timeline
Office Administrative Assistant
Verve International
09.2024 - Current
Department Manager
H&M Hennes & Mauritz
09.2022 - 09.2024
Team Leader Manager
Adidas Outlet
05.2022 - 12.2022
Assistant Manager
Radius Outlet, Tsawwassen Mills
05.2019 - 12.2021
Bachelor Of Computer Information Systems - Computer Science
University of Fraser Valley
Similar Profiles
LIAM COPPLIAM COPP
Business Development at Verve MotionBusiness Development at Verve Motion
RAMRAJ KRISHNADASSRAMRAJ KRISHNADASS
Line Cook at Verve RestaurantLine Cook at Verve Restaurant
Jeanne FawcettJeanne Fawcett
Director of Engagement at Verve City ChurchDirector of Engagement at Verve City Church
Khushi DhillonKhushi Dhillon
Volunteer at Bear Creek TrainsVolunteer at Bear Creek Trains
MarieChantal Beri FannsoMarieChantal Beri Fannso
Support Worker at The Salvation Army, Gateway of HopeSupport Worker at The Salvation Army, Gateway of Hope