Pavneet Kaur
Brampton
Summary
Accomplished and highly driven professional with a proven ability to deliver exceptional results through strategic thinking, effective communication, and innovative problem-solving. Adept at adapting to fast-paced environments and consistently exceeding objectives. Committed to excellence, continuous growth, and making a meaningful impact.
Overview
8
8
years of professional experience
Work History
Bakery Assistant
CT Bakery
03.2023 - Current
- Conducted quality inspections at all stages of production—from raw materials to finished bakery products—to ensure compliance with HACCP, GMP, and internal quality standards
- Conducted routine quality checks on temperature, weight, texture, appearance, and packaging of bakery products.
- Ensured proper hygiene and sanitation practices were followed across all bakery departments.
- Participated in internal audits, inspection checklists, and compliance documentation.
- Generated weekly quality performance reports using spreadsheets and shared findings with QA management for decision-making.
- Utilized basic database tools such as MS Word to record, track, and analyze quality control data, enabling timely detection of trends and deviations.
- Trained new staff on inspection procedures, documentation protocols, and the use of quality tracking databases.
Administrative Assistant
Nova Staffing Inc
05.2022 - 02.2023
- Handling incoming communication and directing it to the appropriate person or department.
- Managing office supplies and ensuring that all departments have the necessary materials for their work.
- Scheduling appointments and meetings to coordinate with the recruitment team
- Handling correspondence and managing emails to ensure timely responses and communication.
- Maintaining records and organizing files to support the recruitment process.
- Providing administrative support to the recruitment team, including data entry, document preparation, and other clerical tasks.
- Ensuring the physical workspace is well-maintained and equipped with the right tools for recruitment activities.
- Supporting the HR department with tasks such as employee onboarding and off-boarding, maintaining personnel records, and coordinating training sessions.
- Managing budgets and performing basic bookkeeping tasks to assist with financial planning and reporting.
Customer Service Representative
TZIT EDUCATION
12.2017 - 04.2021
- Responded to student and parent inquiries about courses, admissions, schedules via phone, email, and in-person, ensuring prompt and accurate resolution of concerns.
- Handled complaints with professionalism, escalating complex issues to appropriate departments when necessary.
- Ensured a welcoming, informative, and supportive environment at the front desk or reception area.
- Utilized Microsoft Office Suite (Word, Excel, Outlook) to manage customer correspondence, prepare reports, and maintain service records.
- Entered and updated customer data and transaction records accurately in the accounting system (e.g., QuickBooks/Tally).
- Created and maintained Excel spreadsheets for tracking customer interactions, sales data, and service issues.
- Prepared monthly and weekly reports on customer feedback, complaint resolution, and account activity.
- Scheduled appointments and maintained organized communication using Microsoft Outlook and Teams.
Education
Post- Graduate Diploma - Global Business Management
Loyalist College of Arts & Technology
Toronto, ON12.2022
Master of Arts - English
Punjabi University Patiala
India, Punjab05.2019
Bachelor of Arts -
Punjabi University Patiala
India, Punjab12.2017
Skills
- Basic knowledge of Microsoft Excel and Access for data entry and reporting
- Familiar with Tally ERP for basic accounting and billing
- Experience with basic database systems for record-keeping and tracking
- Comfortable with email handling (Outlook/Gmail) and digital documentation
Timeline
Bakery Assistant
CT Bakery
03.2023 - Current
Administrative Assistant
Nova Staffing Inc
05.2022 - 02.2023
Customer Service Representative
TZIT EDUCATION
12.2017 - 04.2021
Post- Graduate Diploma - Global Business Management
Loyalist College of Arts & Technology
Master of Arts - English
Punjabi University Patiala
Bachelor of Arts -
Punjabi University Patiala
Availability
Full time
Status
Permanent resident
Similar Profiles
Gurvinder SinghGurvinder Singh
Forklift Operator at CT BakeryForklift Operator at CT Bakery
Rajnish KaurRajnish Kaur
Inventory Specialist at CT BakeryInventory Specialist at CT Bakery
Nidhi MevadaNidhi Mevada
Quality Assurance Food Safety Technician at CT BakeryQuality Assurance Food Safety Technician at CT Bakery
SIMRANJEET KAURSIMRANJEET KAUR
Administrative Assistant at National Truck Driving SchoolAdministrative Assistant at National Truck Driving School
Jaspreet KaurJaspreet Kaur
Accounting Associate at Idesign SolutionsAccounting Associate at Idesign Solutions