Summary
Overview
Work History
Education
Skills
Timeline
Generic

PAVNEET KAUR

Brampton,ON

Summary

To apply office administrative skills acquired through the – Office Administration Legal diploma program at Sheridan College. With several years of experience in customer facing roles, I have built the ability to provide an outstanding service within any environment and ensure that I represent any business in professional and approachable manner.

Overview

5
5
years of professional experience

Work History

Compass Rose International Transportation
06.2021 - Current
  • Updating and maintaining records of expenditures
  • Sending out payments for company credit cards
  • Responding to vendor invoices
  • Ensuring that all payments are made in accordance with company policy
  • Ensuring that all payments are sent on time
  • Resolving payment discrepancies and disputes on behalf of the company

Customer Service Representative

Concentrix Inc
06.2020 - 06.2021
  • Identifying hardware and software solutions
  • Troubleshooting technical issues
  • Diagnosing and repairing faults
  • Troubleshooting network issues
  • Installing and configuring hardware and software
  • Interacting with customers to quickly get to the root of their problem

Client Service Representative

Easyfinancial Services
04.2019 - 01.2020
  • Developing and maintaining professional relationships with customers and ensure customer satisfaction
  • Entering, maintaining and updating customer’s information
  • Providing professional assistance to all client’s issues and ensure confidentiality of all client information
  • Performing collection calls, sales calls and general inquiry calls
  • Analyzing market requirements and increase sales opportunities with help of latest sales techniques
  • Analyzing all customer requirements and resolve customer issues

Client Service Representative

Cavendish Agri Services
09.2017 - 04.2019
  • Entering customer and account data from source documents within time limits
  • Creating spreadsheets and verifying data by comparing to source document
  • Retrieving data from data base or electronic files
  • Sorting and organizing paperwork after entering data
  • Performing regular backups to ensure data preservation

Client Service Representative

Diamond Decor
06.2016 - 05.2017
  • Keep the record of events and deals with client appointments
  • Training the new workers regarding the decoration
  • Keep track of labor hour and deals with payroll
  • Ensure that customers are satisfied with customer service skills

Education

Office Admin., Accounting, Legal Financial Records, Real Estate -

Sheridan College Institute of Technology And Advanced Learning
Brampton, ON
12.2015

Skills

  • Potent knowledge in Microsoft Office 2010 (MS Word, Power Point, Excel, and Outlook)
  • Efficient Time management skills using schedules, ticklers, and notes
  • Experience with computerized accounting
  • Adequate typing speed of 50 wpm (words per minute)
  • Practical comprehension of how to work with different accounting software
  • Skilled in customer service representation
  • Member Relationship Management
  • Issue and Complaint Resolution

Timeline

Compass Rose International Transportation
06.2021 - Current

Customer Service Representative

Concentrix Inc
06.2020 - 06.2021

Client Service Representative

Easyfinancial Services
04.2019 - 01.2020

Client Service Representative

Cavendish Agri Services
09.2017 - 04.2019

Client Service Representative

Diamond Decor
06.2016 - 05.2017

Office Admin., Accounting, Legal Financial Records, Real Estate -

Sheridan College Institute of Technology And Advanced Learning

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