Pavitterpal Kaur
Brampton,ON
Summary
Results-driven logistics professional with extensive experience at DB Schenker, specializing in dispatch software and transportation management. Demonstrated success in optimizing operations through strong communication and problem-solving skills, leading to timely deliveries and superior customer service. Expertise in managing vendor relations and enhancing routing efficiency to drive operational excellence.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Dispatcher
DB Schenker
Bolton, Ontario
05.2025 - Current
- Plans and prints shipment delivery orders while making sure that any unique delivery specifications are fulfilled.
- Manage vendor relations with a third-party, specialized shipping company.
- Using software to help with the routing of specific trucks.
- An understanding of third-party vendors in the LTL market.
- Keep up with, and create, the agenda for driver meetings.
- Oversaw shipments from manufacturers and their arrival.
Dispatcher Office Assistant
City Trans Logistics Inc.
10.2024 - 05.2025
- Provide real-time tracking and load information to both clients and drivers.
- Directed dispatching, routing, and tracking of 10 fleet vehicles.
- Handle inbound customer calls and inquiries professionally.
- Communicate effectively with customers to address inquiries, resolve issues, and confirm bookings.
- Enter and update order information accurately in the dispatch software.
- Assist the driver with shipment details and trip information related to assigned orders.
- Processing invoices, submitting invoices on the customer website, or to the factoring company.
- Assist customers with inquiries and concerns via e-mail or phone call.
- Assist in shipping and receiving processes, ensuring all documentation is accurate.
- Coordinate and schedule shipments to ensure timely delivery of freight.
Cashier / Customer Service
H&M
10.2023 - 02.2024
- Provided exceptional customer service by greeting and assisting customers with product inquiries, locating items, and processing transactions efficiently.
- Managed cash transactions accurately, and maintained a balanced cash drawer while following company policies and procedures.
- Resolved customer complaints and concerns effectively by listening attentively, offering solutions, and ensuring customer satisfaction.
- Collaborated with team members to ensure a clean and organized work environment, stocked shelves, and maintained product displays to enhance the overall customer experience.
Inbound and Outbound Warehouse Associate
National logistic services
06.2022 - 09.2023
- Received and organized incoming shipments, verifying contents accurately and completing necessary documentation for efficient inventory management.
- Collaborated with team members to fulfill outbound orders, picking and packing items with precision to meet shipping deadlines.
- Utilized inventory tracking software to maintain accurate records of stock levels, facilitating seamless replenishment and minimizing shortages.
- Minimized errors in shipment preparation through thorough quality checks before dispatching goods.
- Entered information into warehouse management system using handheld scanners and computer terminals.
Education
Buisness Managment -
St lawrence
12.2023
Skills
- Logistics coordination
- Dispatch software proficiency
- Transportation management
- Negotiation
- Tracking Systems
- MS Office
- Geographic knowledge
- Multitasking
- Effectively, verbal and written communication
- Customer service
- Strong communication
- Multitasking abilities
- Problem-solving skills
- Familiarity with dispatch software
- Improving operations
Certification
- Rai Trucking and Load Freight Broker, 09/2024
Languages
3
Timeline
Dispatcher
DB Schenker
05.2025 - Current
Dispatcher Office Assistant
City Trans Logistics Inc.
10.2024 - 05.2025
Cashier / Customer Service
H&M
10.2023 - 02.2024
Inbound and Outbound Warehouse Associate
National logistic services
06.2022 - 09.2023
Buisness Managment -
St lawrence
Similar Profiles
MUHAMMAD MOUHTASIM BILLAHMUHAMMAD MOUHTASIM BILLAH
General Manager at Schenker Logistics Bangladesh Ltd. (DB Schenker)General Manager at Schenker Logistics Bangladesh Ltd. (DB Schenker)
Kenneth FlowersKenneth Flowers
Forklift operator at DB SchenkerForklift operator at DB Schenker
Ahmed BayoumyAhmed Bayoumy
Customer Coordinator / AWS Control Tower at DB SchenkerCustomer Coordinator / AWS Control Tower at DB Schenker
JULIE MARTINSJULIE MARTINS
Ocean Freight Representative at DB SchenkerOcean Freight Representative at DB Schenker
Upneet LubanaUpneet Lubana
Senior Fund Administrator, Hedge Funds at SS&C Technologies. IncSenior Fund Administrator, Hedge Funds at SS&C Technologies. Inc