Pavitterpal Kaur
Etobicoke,Canada
Summary
Resourceful warehouse associate able to handle diverse job requirements and meet company goals. Resolves problems tactfully, keeping employees and customers satisfied with fast, accurate deliveries. Committed Warehouse leader accustomed to managing shipping and receiving operations in high-volume warehouse environments. Performance-oriented team player with good multitasking abilities. Outgoing individual with well-honed organizational, labor and teamwork skills. Enthusiastic and team-driven with 2 years of experience working in busy environments. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level warehouse database position. Ready to help team achieve company goals.
Overview
2
2
years of professional experience
Work History
Inbound and Outbound Warehouse Associate
Artizia
08.2022 - 08.2023
- Prepared orders for shipment by picking, packing, and labeling
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Completed physical inventory counts each month and managed inventory storage in clean and organized fashion.
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
- Marked stock items with identification tags, stamps, electric marking tools, or other labeling equipment.
- Worked professionally with team members and across departments to meet demands of high-volume environment.
- Entered information into warehouse management system using handheld scanners and computer terminals.
- Checked and rechecked orders before packaging and shipping items.
- Monitored stock levels of products and materials and notified management of needs.
- Assisted with regular cycle counts and large-scale inventory audits to maintain accurate records.
- Developed and maintained good working relationships with fellow employees, delivery drivers and vendors.
- Reached out to customers, carriers and other warehouse personnel to coordinate shipments and correct orders.
- Checked orders with care and proactively handled issues impacting order accuracy or delivery deadlines.
- Shipped material and performed boxing, packing, labeling, and preparation of related documents.
- Helped train new employees in safe practices and warehouse operations.
Customer Service Representative
H&M
08.2023 - 11.2023
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
Receiving Associate
CADC
12.2023 - 04.2024
- Enhanced warehouse efficiency by accurately processing incoming shipments and promptly updating inventory records.
- Streamlined receiving operations for improved organization and faster unloading of deliveries.
- Expedited order fulfillment by thoroughly inspecting received goods and swiftly directing items to appropriate storage locations.
- Increased accuracy in inventory management with meticulous record-keeping of received products, quantities, and associated documentation.
Education
High School Diploma -
St Lawrence
Scarborough12.2023
Skills
- Merchandise Staging
- Assembly and Production
- Inventory Counting
- Warehouse Logistics
- Order Picking and Processing
- Quantity Calculations
- Shipping and Receiving
- Product Verification
- Leadership and Team Building
- Complex Problem-Solving
- Warehouse Environment Safety
- Warehouse Operations
- Effective Communication
- Inventory Software
- Warehouse Software Systems
- Data Documentation
- Customer Relations
- Microsoft Office
- Data Entry
- Computer Proficiency
Timeline
Receiving Associate
CADC
12.2023 - 04.2024
Customer Service Representative
H&M
08.2023 - 11.2023
Inbound and Outbound Warehouse Associate
Artizia
08.2022 - 08.2023
High School Diploma -
St Lawrence
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