Pavitra Patel

• Researching, designing, and developing construction plans and permit plans for field surveys.

• Design and implementation of capital projects in the Outside Plant network by developing and tracking project schedules, completing coaxial and fiber designs in accordance with establish standards, issuing work to contractors, scheduling construction, and ordering/monitoring all materials associated with the project.

• Preparing and issuing tenders, providing project cost estimates for budgeting, preparing capital expenditure approval documentation and handling matters pertaining to contractor quotes and invoicing ensuring accuracy.

• Coordinating with internal Eastlink groups, including the Network Operation Centre, mobile, transport, data services, business sales, in the development and integration of Summary Skills Experience information and communication system architecture, hardware and software.

• Created detailed CAD drawings for architectural and telecommunications projects.
• Reviewed technical drawings for accuracy and adherence to project standards.
• Communicated design changes effectively to clients throughout projects.
• Coordinated daily operations to optimize workflow and meet deadlines.
• Trained new staff on company policies and operational procedures.
• Coordinated permit applications and ensured compliance with local regulations.

• Managed inventory levels and organized stockroom for optimal accessibility.
• Implemented visual merchandising standards to enhance store presentation.
• Coordinated sales promotions and events to drive customer engagement.
• Provided guidance and direction to subordinates regarding job duties and responsibilities.
• Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.

• Supervised cash handling processes ensuring compliance with company policies.
• Trained and mentored new cashiers on customer service standards.
• Organized team schedules to ensure optimal coverage during peak hours.
• Trained new hires in the use of POS systems, store policies and procedures, safety protocols, and customer service expectations.
• Counted tills for beginning of shift with start money and balanced and reconciled register at end of shift.
• Handled customer complaints and concerns and escalated to direct supervisor for quick resolution.