Pavithralakshmi Gopalsamy
Whitby,Canada
Summary
Aspiring Aspiring Bachelor of Commerce in Computer Applications with hands-on experience in accounting and administrative support. Demonstrated expertise in managing financial records, client relations, and documentation coordination, contributing to efficiency and accuracy in team operations.
Overview
1
1
Certification
14
14
years of professional experience
Work History
Accounting Administrative Assistant
Tuya Cleaning Services
Whitby, Ontario
01.2018 - 12.2023
- Managed accounts payable, accounts receivable, invoicing, and client billing using accounting software.
- Reconciled bank statements and maintained accurate financial records and documentation.
- Assisted with month-end closing, journal entries, payroll processing, and employee records.
- Coordinated with clients and vendors to resolve accounting inquiries and ensure timely communication.
- Organized financial data, prepared reports, and scheduled meetings to support management and client relations.
Documentation Coordinator
Max Neeman Intl
New Delhi, India
12.2010 - 04.2013
- Managed and reviewed clinical trial documents, including DCFs, CRFs, and Data Management Study Files, ensuring accuracy and compliance.
- Maintained document control systems by uploading, indexing, tracking revisions, and managing transmittals.
- Coordinated audit and study meeting preparations, including documentation and conference room setup.
- Trained new team members and provided support on document management processes and project requirements.
- Ensured secure storage, archival, retrieval, and timely distribution of project documents while meeting deadlines.
Inbound Call Representative
Sparsh Intl BPO
Chennai, India
07.2009 - 11.2010
- Handled customer calls and email inquiries, providing timely and effective issue resolution.
- Addressed customer concerns and complaints to maintain high levels of satisfaction.
- Provided accurate information on products and services and conducted follow-ups.
- Maintained detailed records of customer interactions in CRM and internal systems.
- Updated and managed customer data, ensuring accuracy and compliance with company procedures.
Education
Diploma - Accounting and Payroll Administration Specialists
Trios College
Toronto, Canada10-2024
Bachelor of Commerce - Accounting & Computer Application
Bharathidasan University
Tamil Nadu, India01-2009
Skills
Accounting & Finance
- Accounting
- Payroll Processing
- Tax Preparation
- Financial Reporting
- Bank Reconciliation
- Month-End Close
Accounting Software
- QuickBooks Online
- Sage 50
- Sage 300
Data & Document Management
- Data Management
- Document Management
- Database Management
- Data Entry
- File Management
Microsoft Office Suite
- Microsoft Excel
- Microsoft Word
- Microsoft Outlook
- Microsoft PowerPoint
Administrative & Client Support
- Client Relations
- Records Management
- Organizational Skills
- Attention to Detail
- Communication Skills
- Time Management
Certification
- MS Office (Word, Excel, Power point, Outlook)
- Office Assisting (Trained in Back-office work)
- Payroll Compliance Legislation - NPI
Languages
Tamil - Native,
English - Fluent
Hindi - Advanced
Status In Canada
Permanent Resident
Timeline
Accounting Administrative Assistant
Tuya Cleaning Services
01.2018 - 12.2023
Documentation Coordinator
Max Neeman Intl
12.2010 - 04.2013
Inbound Call Representative
Sparsh Intl BPO
07.2009 - 11.2010
Diploma - Accounting and Payroll Administration Specialists
Trios College
Bachelor of Commerce - Accounting & Computer Application
Bharathidasan University