Pavitarjeet Singh
Brampton,ON
Summary
Highly skilled IT Technology Analyst with a comprehensive technical background and a track record of successful project delivery. Proficient in analyzing complex requirements, designing efficient solutions, and implementing cutting-edge technologies to optimize business processes. Adept at troubleshooting technical issues and providing innovative resolutions.
Overview
1
1
year of professional experience
Work History
Program/Course Tutor
Sheridan College - Davis Campus
09.2022 - 08.2023
· In Class Tutoring for Students for PowerShell Scripting and MS SQL Courses.
· Providing One-on-One Support to Students from Computer System Program.
· Assisting professors with class lectures and creating Study Plans.
Technology Analyst
Region Of Peel
04.2022 - 06.2023
· Analyzed and resolved IT problems to achieve complete resolution for customers as first point of contact with minimal productivity loss.
· Installed and managed software applications, Implemented VPNs within organization.
· Managed User accounts from Active Directory and Azure Admin Center
Developed, wrote, and maintained detailed troubleshooting guide and knowledge articles
Education
Diploma Computer System - Information Technology
Sheridan College
Brampton, ON08.2023
All Indian Skill Program (Information Technology -
Central Board of Secondary Education
Punjab12.2018
Skills
- Support, configuration and Administration of Windows 7,8,10, Ubuntu Linux, IOS, Android
- Proficiency in SharePoint, Teams, MS Access, MS Excel, MS Word, MS PowerPoint
- Managing passwords and devices in Azure Directory
- Customer service, expectations and satisfaction, and business philosophies
- Relaying information to peers and clients in technical workplace
- Installing, configuring, troubleshooting, maintaining and upgrading Computing systems and I/O Devices
- ServiceNow : Managing workflow and documenting incidents based on ITIL Practices
- Remote Desktop Connection: Accessing and troubleshooting remote PC Virtually
- Networking : Networking Connection less and connection-oriented services, building and maintaining LANs
- Analysis of application's architecture, identifying potential entry points, and executing various attack scenarios
- Using PowerShell to automate windows processes and managing Active Directory
Timeline
Program/Course Tutor
Sheridan College - Davis Campus
09.2022 - 08.2023
Technology Analyst
Region Of Peel
04.2022 - 06.2023
Diploma Computer System - Information Technology
Sheridan College
All Indian Skill Program (Information Technology -
Central Board of Secondary Education
Similar Profiles
Alex CabreraAlex Cabrera
Chemistry Lab Assistant at Sheridan College - Davis CampusChemistry Lab Assistant at Sheridan College - Davis Campus
Rula KayalRula Kayal
Lab Assistant at Sheridan College - Davis CampusLab Assistant at Sheridan College - Davis Campus
Piyush GargPiyush Garg
IT Help Desk Technician at Sheridan College - Davis CampusIT Help Desk Technician at Sheridan College - Davis Campus
Yashika YashikaYashika Yashika
Client Service Coordinator- Part-Time at Sheridan College - Davis CampusClient Service Coordinator- Part-Time at Sheridan College - Davis Campus
Mandeep KaurMandeep Kaur
Shipper/ Receiver Coordinator at KG-PackagingShipper/ Receiver Coordinator at KG-Packaging