Pavina Balakumar
Toronto,ON
Summary
Adaptable graduate with experience in customer service, sales operations, merchandising, and warehouse support. Demonstrated expertise in marketing strategies and team collaboration, complemented by strong communication and time management skills. Proven ability to solve complex problems and learn quickly in fast-paced environments, consistently meeting performance expectations.
Overview
7
7
years of professional experience
3
3
Certifications
Work History
Marketing Assistant
Olympia Limo and Tours
06.2024 - Current
- Assisted in developing marketing materials for promotional campaigns and events.
- Coordinated social media content and managed online engagement for brand awareness.
- Conducted market research to identify trends and customer preferences in the travel industry.
Cashier
Starbucks
12.2024 - 01.2026
- Enhanced visual appeal and customer satisfaction through consistent merchandise stocking, assisting customers, responding to phone inquiries, and maintaining cleanliness of sales floor.
Cashier
Loblaws
11.2022 - 10.2023
- Maintained an attractive store layout, ensuring customer satisfaction and visual appeal.
- Assisted in driving sales by effectively promoting new deals and advertisements in grocery store.
Cashier
Real Canadian Superstore
09.2020 - 11.2022
- Guided customers in locating products while delivering information on current sales.
- Supported customers by packing and carrying items to improve satisfaction.
- Demonstrated efficiency in scanning, weighing, and entering prices accurately.
- Implemented discounts and promotions as required to maximize benefits for customers.
Cashier
Tim Hortons
06.2019 - 03.2020
- Ensured adherence to food safety and hygiene standards by maintaining a sanitized work environment.
Handled high-volume service periods effectively, prioritizing speed and accuracy in order processing.
Education
Bachelor of Arts -
Toronto Metropolitan University
04-2025
Certification
Smart serve Certified
Timeline
Cashier
Starbucks
12.2024 - 01.2026
Marketing Assistant
Olympia Limo and Tours
06.2024 - Current
Cashier
Loblaws
11.2022 - 10.2023
Cashier
Real Canadian Superstore
09.2020 - 11.2022
Cashier
Tim Hortons
06.2019 - 03.2020
Bachelor of Arts -
Toronto Metropolitan University