PAVANI BATAGODA
Summary
Oversee well-organized and efficient HR operations by balancing organizational targets with compliance and employee demands. Focused on maximizing resource utilization and enhancing performance with forward-thinking approaches. Solid background of improving collaboration and consensus across the company environments.
Overview
15
15
years of professional experience
Work History
HR / Administrative Officer
Pro Ledgers Inc. (Liberty Tax Service)
05.2022 - Current
- Enhanced employee satisfaction by implementing new HR policies and procedures.
- Improved onboarding experience for new employees with comprehensive orientation sessions.
- Optimized benefits administration, resulting in increased employee understanding and engagement.
- Developed targeted training programs to enhance workforce skills and competencies.
- Managed conflict resolution processes, fostering a positive work environment for all employees.
- Facilitated open communication channels between staff and management, promoting transparency and collaboration.
- Streamlined recruiting and hiring process by directing interviews, applicant screening and reference verifications.
- Carried out annual performance review processes to support career development initiatives.
- Implemented strategic HR initiatives aligning with organizational goals and objectives.
- Partnered with company management to communicate HR policies, procedures and programs.
Accounts/ Administrative Clerk
Pro Ledgers Inc. (Liberty Tax Service)
01.2022 - 05.2022
- Increased efficiency by streamlining filing systems and organizing important documents.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Assisted in financial tasks such as invoicing, accepting customer payments, bookkeeping, and handling petty cash.
Employee Trainer
Synergy Merge (Pvt) Ltd
03.2018 - 06.2020
- Improved employee performance by developing and implementing customized training programs.
- Enhanced company productivity by identifying knowledge gaps and providing targeted training sessions.
- Boosted employee engagement with interactive workshops and team-building exercises.
- Streamlined onboarding processes for new hires, reducing time-to-productivity ratios.
Student Instructor
EDU Worldwide International
03.2017 - 06.2020
- Improved overall student comprehension by implementing diverse teaching methods tailored to individual learning styles.
- Enhanced students'' critical thinking skills through the use of challenging and interactive group projects.
- Fostered a positive learning environment with clear expectations, consistent feedback, and support for all students.
HR Manager
Sierra Readymix (Pvt) Ltd
01.2018 - 06.2020
- Enhanced employee retention by implementing effective onboarding and training programs.
- Streamlined HR processes for increased efficiency with the use of HRIS systems.
- Managed employee relations, investigating and resolving conflicts to maintain a positive work environment.
- Improved workplace culture through the development and implementation of diversity initiatives.
- Reduced recruitment costs by establishing strong relationships through CSR projects.
- Optimized benefits programs, resulting in increased employee satisfaction and reduced turnover rates.
- Developed comprehensive training programs, empowering employees to reach their full potential within the organization.
- Oversaw payroll functions, ensuring accuracy while maintaining strict confidentiality standards for sensitive employee information.
- Established clear succession plans to ensure leadership continuity during periods of transition or growth.
HR/ Admin Executive
01.2015 - 12.2017
Admin Coordinator cum Secretary to Director/GM
Sierra Readymix (Pvt.) Ltd
03.2010 - 12.2014
Secretary to Chairperson
Sugarcane Research Institute (SRI)
11.2009 - 03.2010
Secretary to GM/ CEO
SANASA Development Bank
12.2008 - 11.2009
Education
Payroll Compliance Professional - Part 1 - Payroll Administration
National Payroll Institute
Toronto, ON10.2024
MBA - Business Administration
University Canada West - Vancouver
Vancouver, BC04.2022
Bachelor of Human Resources Management (PQHRM) -
Chartered Institute of Personnel Management - Sri Lanka
01.2015
Skills
- Onboarding
- QuickBooks
- BambooHR
- MS Office
- 65 wpm Typing Speed
- Google Sheets
- Talent management
- Performance Evaluation
- Records Maintenance
- Report Writing
- Employment law
Other Certifications
- Certified Digital Marketing Associate - DMI Essentials
- Diploma in English Language & Literature Teaching
Memberships
CPHR – Chartered Professional Human Resources
BC & Yukon, 2023 June – Present
All Island Professional Lecturers' Association
Sri Lanka, 2018 – Present
Toastmasters International, 2024 - Present
Languages
English
Full Professional
Sinhalese
Native or Bilingual
Hindi
Limited Working
Timeline
HR / Administrative Officer
Pro Ledgers Inc. (Liberty Tax Service)
05.2022 - Current
Accounts/ Administrative Clerk
Pro Ledgers Inc. (Liberty Tax Service)
01.2022 - 05.2022
Employee Trainer
Synergy Merge (Pvt) Ltd
03.2018 - 06.2020
HR Manager
Sierra Readymix (Pvt) Ltd
01.2018 - 06.2020
Student Instructor
EDU Worldwide International
03.2017 - 06.2020
HR/ Admin Executive
01.2015 - 12.2017
Admin Coordinator cum Secretary to Director/GM
Sierra Readymix (Pvt.) Ltd
03.2010 - 12.2014
Secretary to Chairperson
Sugarcane Research Institute (SRI)
11.2009 - 03.2010
Secretary to GM/ CEO
SANASA Development Bank
12.2008 - 11.2009
Payroll Compliance Professional - Part 1 - Payroll Administration
National Payroll Institute
MBA - Business Administration
University Canada West - Vancouver
Bachelor of Human Resources Management (PQHRM) -
Chartered Institute of Personnel Management - Sri Lanka
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