Pavandeep Kaur
Etobicoke,ON
Summary
Highly motivated and supportive customer service professional with 2 years of experience managing teams in customer service, and retail. Proven ability to manage day-to-day operations, promote a collaborative work environment and meet performance goals.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Supervisor
Osmow's Shawarama
Billy Bishop, ON
01.2024 - Current
- Directed and supervised team of 15 employees in daily operations.
- Performed monthly inventory checks to ensure sufficient stock levels for all products.
- Developed marketing plans that helped increase sales revenue by 20%.
Team Leader
Ital Florist
Etobicoke, Ontario
07.2023 - 12.2023
- Resolved customer complaints effectively while maintaining a high level of customer service.
- Maintained a positive work environment that promoted collaboration between team members.
- Maintained daily inventory to facilitate successful material distribution.
Associate
Woodbine Mall and Fantasy Fair
Etobicoke, Ontario
01.2023 - 06.2023
- Organized backroom areas to maintain a clean and organized work environment.
- Greeted customers to determine wants or needs.
- Performed cash register functions accurately and efficiently and Maintained an up-to-date knowledge of store promotions, specials, events..
Education
Business Management -
Niagara College, Toronto School of Management
Toronto, ON12-2023
Skills
- Customer service
- Teamwork
- Communication skills
- Time management abilities
- Inventory Management
- Proficient In Microsoft Word, Excel, and PowerPoint
- Cash handling and transactions
Certification
- Smart Serve Certified
- First Aid and CPR-certified
- Food Handler Certified
Languages
English
Full Professional
References
References available upon request.
Timeline
Supervisor
Osmow's Shawarama
01.2024 - Current
Team Leader
Ital Florist
07.2023 - 12.2023
Associate
Woodbine Mall and Fantasy Fair
01.2023 - 06.2023
Business Management -
Niagara College, Toronto School of Management
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