Pavan Sangha
Coquitlam,BC
Summary
A dependable worker with a proven track record at Fencer Fence Rentals, excelling in customer service and communication. Successfully implemented inventory management strategies while enhancing customer satisfaction. Adept at collaborating with diverse teams, leveraging technology proficiency to improve service quality.
Overview
6
6
years of professional experience
Work History
Assistant General Manager
Fencer Fence Rentals
5052 King George Blvd, Surrey, BC V3S 0L2
01.2020 - 08.2025
- Cooperated with team in high-pressure situations
- Communicate with customers in person and over the phone in order to ensure customer satisfaction
- Facilitate payments and make an estimate of final cost to potential customers
- Performed manual labour under pressure
- Implemented inventory management strategies, reducing costs through optimized resource allocation.
- Analyzed customer feedback to identify areas for service improvement and implement corrective actions.
- Handled cash accurately and prepared deposits.
- Motivated, trained, and disciplined employees to maximize performance.
- Increased customer satisfaction by addressing and resolving concerns in a timely manner.
- Collaborated with the General Manager on marketing initiatives to increase brand awareness and drive sales growth.
Commission Artist
5X (International Bhangra Festival)
Surrey, BC
03.2025 - 07.2025
- Created multiple art pieces for 5X’s Art Party, including three Large Digital paintings and an animated screen projection displayed on the side of the Surrey Public Library
- Provided with promotion of the Art Party via interviews, public relations and general setup
- Worked across a large team of multi-media experts to be as flexible as possible to the client's needs
Education
High School Diploma -
Panorama Ridge Secondary School
13220 64 Ave, Surrey, BC V3X 3S3General Studies Program -
Douglas College
New WestminsterSkills
- Costumer Service
- Communication
- Technology Proficiency
- Sales Experience
- Teamwork and Collaboration
Timeline
Commission Artist
5X (International Bhangra Festival)
03.2025 - 07.2025
Assistant General Manager
Fencer Fence Rentals
01.2020 - 08.2025
High School Diploma -
Panorama Ridge Secondary School
General Studies Program -
Douglas College