Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Pavan Gill

Surrey,BC

Summary

Hardworking professional with 6 years of experience and proven knowledge of back office operations, administrative support, and customer service. Aiming to leverage my abilities to successfully fill the role on your team. Dedicated and highly organized individual with considerable experience in providing administrative and clerical support to medical staff. Skilled in managing patient records, scheduling appointments, and providing excellent customer service. Proven record of accurately collecting patient payments and billing information.

Overview

8
8
years of professional experience
1
1
Certification

Work History

MEDICAL OFFICE ASSISTANT

Boulevard Medical Clinic
08.2022 - Current
  • Generated patient-specific letters for insurance companies to ensure accurate reimbursement of services
  • Scheduled patient appointments, tests, and procedures in computerized scheduling system
  • Performed bookkeeping duties, such as credits, and collections, preparing and sending financial statements and bills and keeping financial records
  • Provided verbal or writing instructions to patients to prepare for appointments and procedures
  • Entered patient data into electronic health record system, displaying proficiency with medical software applications
  • Called patients to inform of labs or diagnostic results as per PCP directions
  • Used EMR software to manage patient records and files.

MEDICAL OFFICE ASSISTANT

Lark Medical Office
05.2021 - 08.2022
  • Handled daily office operations such as filing, data entry, and inventory management
  • Developed an efficient filing system for tracking laboratory test results and other pertinent documents
  • Prepared new patient charts by charting and copying and completing medical documents
  • Assisted with onboarding process for new medical staff members by coordinating orientation activities
  • Provided verbal or writing instructions to patients to prepare for appointments and procedures
  • Completed documents, case histories, and forms, such as intake and insurance forms
  • Used EMR software to manage patient records and files
  • Transmitted correspondence and medical records by mail, e-mail and fax
  • Processed patient registration, medical forms, and release of information requests.

SALES ASSOCIATE

Under Armour
01.2019 - 06.2021
  • Used product knowledge for handling objections
  • Developed an in-depth understanding of the product line and was able to effectively communicate features and benefits to customers
  • Assisted with training new employees on sales procedures
  • Organized merchandise displays to promote higher levels of customer engagement
  • Assisted with training and mentoring new team members
  • Greeted customers warmly and offered assistance.

Babysitter

Self Employed Services
08.2016 - 08.2019
  • Organized activities that enhanced children's physical, emotional and social well-being.
  • Administered medications, following strict instructions from parents and medical labels.
  • Supervised children engaged in physical activity, learning and social skills with peers.
  • Supported academic growth by assisting with homework assignments, enhancing comprehension, and providing additional resources as needed.

Education

CERTIFICATION IN MEDICAL OFFICE ASSISTANT -

Vancouver Career College
03.2021

HIGH SCHOOL DIPLOMA -

LA Matheson Secondary
06.2016

Skills

  • Follow-Up Skills
  • Payment Collection And Processing
  • Appointment Coordination
  • Team Leadership
  • Administrative Duties
  • Computer Proficiency
  • Reception Management
  • Documentation And Recordkeeping

Certification

  • CPR
  • FOOD SAFE
  • SERVE IT RIGHT

Languages

Punjabi
English

Timeline

MEDICAL OFFICE ASSISTANT

Boulevard Medical Clinic
08.2022 - Current

MEDICAL OFFICE ASSISTANT

Lark Medical Office
05.2021 - 08.2022

SALES ASSOCIATE

Under Armour
01.2019 - 06.2021

Babysitter

Self Employed Services
08.2016 - 08.2019

CERTIFICATION IN MEDICAL OFFICE ASSISTANT -

Vancouver Career College

HIGH SCHOOL DIPLOMA -

LA Matheson Secondary
Pavan Gill