Pavan Birdi
Summary
Dynamic and reliable Table Games Dealer at Parq Vancouver, recognized for delivering exceptional customer service and keen observation skills. Proven ability to manage high-stress situations while ensuring compliance with gaming regulations. Expertise in money handling and maintaining organized gaming areas, contributing to an enhanced guest experience.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Table Games Dealer
Parq Vancouver
09.2017 - Current
- Learned game rules and procedures for various table games under supervision.
- Assisted in maintaining cleanliness and organization of gaming areas.
- Provided excellent customer service to enhance guest experiences at tables.
- Monitored gameplay to ensure adherence to rules and regulations.
- Managed high-stress situations effectively, remaining calm under pressure while maintaining professionalism with guests.
Food Runner
Edgewater Casino
10.2016 - 09.2017
- Delivered food orders efficiently to tables, ensuring accuracy and timeliness.
- Collaborated with kitchen staff to maintain smooth service flow during peak hours.
- Assisted in setting up dining areas, enhancing guest experience through attention to detail.
- Monitored inventory levels of supplies, facilitating timely reordering to minimize shortages.
Education
High School Diploma -
Windermere Secondary School
Vancouver06-2015
Skills
- Reliability and punctuality
- Excellent customer service
Dependable, consistently meets schedules and responsibilities
Creates a welcoming environment and assists customers professionally
- Keen observation
- Money handling expertise
Attentive to details, ensuring accuracy and identifying potential issues
Manages transactions, handles chips, and ensures accurate payouts
Languages
English
Native or Bilingual
Certification
- Dealer certificate (Sept 2017)
- Serving it right (Oct 2016)
- High School Diploma (June 2015)
Timeline
Table Games Dealer
Parq Vancouver
09.2017 - Current
Food Runner
Edgewater Casino
10.2016 - 09.2017
High School Diploma -
Windermere Secondary School
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