Paul Sungwook Kim
Richmond,British Columbia
Summary
Operations Supervisor with extensive knowledge of the aviation industry including and not limited to safety, security, and airport operations. Offering 5 years of progressive experience in the aviation industry.
Results-driven and hardworking with in-depth understanding of the ramp, hangar, and airport operations. Enthusiastic customer service employee who's eager to contribute to team success by guiding staff and overseeing daily activities. Always motivated to learn and train other employees to successfully achieve peak performance levels and stellar customer satisfaction.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Operations Supervisor
CLS Catering Services
08.2022 - Current
- Create & foster an environment of teamwork, collaboration, and open communication by empowering employees with relevant training
- Implementation of policies, procedures, and SOP's consistent with those of the organization to ensure the efficient and safe operation of the department
- Meet and exceed departmental productivity and efficiency targets; continually striving to improve the quality standard of airline catering service delivered to the airline customers.
Production Supervisor
CLS Catering Services
02.2022 - 08.2022
- Oversees all facets of the daily operation of food plating and assembly, ensuring compliance with company standards for safety and quality
- Review current methods and tools in place to help develop new processes and perform process time standards to increase productivity by eliminating bottlenecks
- Assists with the implementation of policies, procedures, SOP's consistent with those of the organization to ensure the efficient and safe operation of the department.
Load Control and Scheduling Coordinator
CLS Catering Services
06.2021 - 02.2022
- Preparing & maintaining all airline and retail orders
- Managing employee scheduling and maintaining all airline/retail orders on CBASE
- Preparation of monthly staff shift schedules based on flight & retail schedules.
Line Service Technician
Million Air
09.2018 - 06.2021
- Kept aircraft moving and on-schedule while providing excellent customer service
- Designed and implemented improved fueling sheet
- Trained new employees on various duties to help ensure a smooth transition.
Education
Bachelors in Management and Organizational Studies - Commercial Aviation Management -
Western University
London, OntarioSkills
- Airport Management
- Customer Relations
- Risk Management
- Safety Oversight
Certification
- Restricted Operators Certificate Aeronautical (ROC-A)
- Restricted Area Identification Card (YVC RAIC)
- Airside Vehicle Operators Program (D/A AVOP)
- Occupational First Aid Certified (Level 2)
Timeline
Operations Supervisor
CLS Catering Services
08.2022 - Current
Production Supervisor
CLS Catering Services
02.2022 - 08.2022
Load Control and Scheduling Coordinator
CLS Catering Services
06.2021 - 02.2022
Line Service Technician
Million Air
09.2018 - 06.2021
Bachelors in Management and Organizational Studies - Commercial Aviation Management -
Western University
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