Summary
Overview
Work History
Education
Skills
Timeline
Generic
Paulo Santos

Paulo Santos

Solutions Architect / DevOps Engineer
Tottenham,ON

Summary

Self-motivated DevOps Engineer, Solutions Architect, and System Administrator with over ten years of experience. That is willing and able to learn new systems and adapt with changing corporate environments.

Overview

11
11
years of professional experience
2
2
years of post-secondary education

Work History

Solution Design Engineer/Solution Architect

Sunlife Financial
Toronto, Ontario
04.2021 - 06.2022
  • Designed and built Confluent platform for all environments that host the kafka components on kubernetes pods
  • Used kustomize and jenkins to automate deployments for Confluent platforms
  • Automated the client onboarding for Connect, KSQL, Topics, and RBAC permissions using JulieOps with jenkins
  • Integrated Kafka with Broadcom APM, alerting, and dashboarding to monitor the platform using JMX and Kafka client
  • Implemented multi region clusters across data centers on premise and in (AWS)
  • Built jenkins pipelines for automating injection of sidecars for kafka clients,logging , and monitoring
  • Consulted with Confluent professional experts to apply improvements to deployments and implement recommendations from the vendor

Senior DevOps Engineer

Rogers Communications Inc.
Brampton, ON
11.2015 - 04.2021
  • Build and support Mulesoft runtime fabric and Anypoint platform
  • Setup Kerberos and Mtls authentication for multiple apps with ACL and RBAC such as kafka, cloudera, Spark, Goldengate
  • Automated management of RBAC and ACL rules using github and pipelines to streamline deployments and approval process
  • Assigned the role of Solutions architect for multiple cloud projects
  • Automated AKS(Azure Kubernetes) deployments using
  • Azure DevOps for applications and initial setup of the cluster
  • Automated and deployed confluent Kafka and HDinsight
  • Azure clusters for on premise and cloud
  • Developed Python Jobs for Kubernetes
  • Created dashboards for Kibana, and Grafana using multiple data sources from azure, Prometheus, ambari, elasticsearch, cinnamon, and more to monitor infrastructure and applications
  • Used Prometheus for alert management and collection of metrics
  • Deployed and maintained ECE ELK clusters for all environments
  • Built and supported Cloudera Big data stack for HDFS,
  • Spark, Yarn, zookeeper, kafka
  • Provided support for Docker, and OCP to development and project teams
  • Deployed OCP(Openshift) cluster for project staging and production environments
  • SME and technical lead for API security gateway and
  • SSL/TLS
  • Lead for Dynatrace and monitoring for all supported domains
  • Setup and managed BIND servers as forwarders to allow
  • DNS resolution from on premise and cloud
  • Managed and led security initiative for over one hundred clients for our api gateway to increase security for internal clients and external vendors by disabling vulnerable ciphers and raising the requirement to 1.2,
  • Created proof of concepts for Dynatrace, Splunk, ELK,
  • Icinga, Openstack, Atlassian Suite, Prometheus/thanos, and ansible tower
  • Lead for all high severity incidents in Enterprise Service
  • Integration
  • These environments handle over ten million transactions per day
  • Lead for Major code releases for entire Enterprise
  • Service Integration department
  • Hosted KT Sessions to distribute knowledge to team members
  • Assisted in the design of network, infrastructure, and software for new flows and domains in production/NPE environments

Systems Administrator

Uncharted Software
11.2014 - 11.2015
  • Designed, managed, and maintained Openstack private cloud coupled with a Ceph storage cluster for
  • Production, Development, and QA environments
  • Automated rebuild of cloud, and infra scaling with LXC containers with bash and puppet
  • On premise cloud size 1TB RAM 200TB Storage 300 CPUs
  • Setup Icinga monitoring and developed scripts to collect performance data and provide alerting
  • Provided support for AWS hosted proof of concepts for company customers
  • Maintained office network and assisted users with networking issues
  • Troubleshoot and supported all linux environments (Centos, RHEL, Ubuntu) for all infrastructure
  • Provided support for Active Directory, Docker repo, storage cluster (samba), Apache, Nginx, MySQL, MSSQL,
  • Xen server (legacy development environment), DHCP,
  • DNS, Proxy servers, Atlassian suite, linux based firewall (iptables), and big data environments using cloudera
  • Migrated servers from old development environment using Xen server to Openstack
  • Successfully reduced cost by decommissioning old hardware and being able to host all on premise environments in a rack with three servers

Middleware Support Specialist

Rogers Communications
07.2013 - 11.2014
  • Designed, maintained, and migrated all monitoring to one clustered centralized open source monitoring tool
  • Operations support and administrator for API gateway
  • Developer for API gateway
  • Secured clients using API gateway with two way SSL and
  • VPN
  • Created and maintained Openstack
  • Migrated physical servers and virtual machines to
  • Openstack environment
  • Perform application and infrastructure deployments during on call rotation and maintenance windows
  • Maintained MySQL database and replication for API gateway
  • Led high severity incidents impacting production environments by engaging multiple teams and assisting with troubleshooting and root cause analysis
  • Provide WebLogic administration for Rogers Middleware domains
  • Provide 24/7 on call support

Programmer Analyst

Oscar Services Inc
11.2012 - 07.2013
  • Setup OpenVPN server to allow remote monitoring and troubleshooting
  • Developed scripts to provide alerts and performance data for client servers via nagios/ganglia
  • Developed conversion scripts to move clients from previous EMR systems to our MySQL database for new clients
  • Developed complex queries for customers to extract information from databases
  • Provide clients with support on linux, networking, hadware, web application, and database
  • Migrated clients from previous EMR systems
  • Updated client web application and synchronize servers during off hours

Systems Support Analyst

Norr Ltd
07.2012 - 11.2012
  • Provide tier 1 and tier 2 technical support for Toronto and Ottawa offices
  • Deploy and maintain network hardware in Toronto offices
  • Supported Active Directory and Microsoft exchange servers
  • Maintained backup servers on a weekly basis
  • Configure machines for new hires and current employee’s
  • Setup live recordings, microphones, and online meetings for company events

Test Specialist/Tool Developer

Blackberry
01.2011 - 04.2012
  • Maintained tablet touch automation in python and
  • Javascript framework for application testing
  • Created automation test cases
  • Verified bug fixes and commented on my finding’s
  • Organized, and created test reports
  • Developed and maintained test tools
  • Set up BlackBerry devices and server test environments for executing all automated testing
  • Researched new Blackberry products for test automation possibilities

Education

Cardinal Leger SecondarySchool

Computer Engineering

Sheridan College Institute of Technology And Advanced Learning
Brampton, ON
01.2009 - 01.2011

Skills

Confluentundefined

Timeline

Solution Design Engineer/Solution Architect

Sunlife Financial
04.2021 - 06.2022

Senior DevOps Engineer

Rogers Communications Inc.
11.2015 - 04.2021

Systems Administrator

Uncharted Software
11.2014 - 11.2015

Middleware Support Specialist

Rogers Communications
07.2013 - 11.2014

Programmer Analyst

Oscar Services Inc
11.2012 - 07.2013

Systems Support Analyst

Norr Ltd
07.2012 - 11.2012

Test Specialist/Tool Developer

Blackberry
01.2011 - 04.2012

Computer Engineering

Sheridan College Institute of Technology And Advanced Learning
01.2009 - 01.2011

Cardinal Leger SecondarySchool

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Paulo SantosSolutions Architect / DevOps Engineer