PAULO RAMIREZ
Chula Vista
Summary
Proactive Civil Engineering student with a solid background in customer assistance and communication. Skilled in adapting to fast-paced environments while enhancing guest experiences. Leverages engineering principles and interpersonal skills to support team objectives and foster positive interactions. Prepared to tackle new challenges and contribute meaningfully in diverse roles.
Overview
4
4
years of professional experience
Work History
Server
Flora Northpark
San Diego, CA
08.2026 - Current
- Delivered exceptional customer service in high-pressure environments, ensuring guest satisfaction and repeat business.
- Resolved customer complaints promptly, enhancing overall dining experience through effective problem-solving skills.
Server/Bartender
Sono Northpark
San Diego, CA
04.2026 - Current
- Resolved customer complaints promptly, demonstrating strong problem-solving skills and commitment to service excellence.
- Collaborated with kitchen staff to streamline order delivery processes, improving efficiency during peak hours.
Server / Server Trainer / Bartender
Olive Garden
Chula Vista, CA
09.2023 - 09.2026
- Provided exceptional customer service, ensuring guest satisfaction and repeat visits.
- Managed multiple tables efficiently, prioritizing tasks to optimize dining experience.
Server/Bartender
Roman Wolves
San Diego, CA
02.2026 - 04.2026
- Delivered exceptional customer service, ensuring satisfaction and fostering repeat business.
- Prepared and served a variety of beverages, maintaining high quality and presentation standards.
- Trained new staff on menu items, service protocols, and company policies to enhance team performance.
- Managed inventory levels, reducing waste through efficient stock rotation and ordering practices.
Team Leader / Crew Member
Jack in the Box
Chula Vista, CA
10.2022 - 10.2023
- Supervised daily operations to ensure adherence to company standards and policies.
- Trained and mentored team members to enhance performance and customer service skills.
Education
Bachelor of Science - Civil Engineering
San Diego State University
San Diego, CA06-2027
Civil Engineering
Southwestern College
Chula Vista, CA05-2025
Skills
- Exceptional customer service
- Problem Solving
- Time Management
- Inventory management
- Teamwork
- Bilingual
- Strong work ethic
Timeline
Server
Flora Northpark
08.2026 - Current
Server/Bartender
Sono Northpark
04.2026 - Current
Server/Bartender
Roman Wolves
02.2026 - 04.2026
Server / Server Trainer / Bartender
Olive Garden
09.2023 - 09.2026
Team Leader / Crew Member
Jack in the Box
10.2022 - 10.2023
Civil Engineering
Southwestern College
Bachelor of Science - Civil Engineering
San Diego State University