Paulo Melo
York
Summary
Professional maintenance worker skilled in ensuring cleanliness and operational efficiency in diverse settings. Known for attention to detail and reliability in upholding high sanitation standards. Proven ability to work collaboratively and adapt to changing needs while maintaining safe environment.
Overview
19
19
years of professional experience
Work History
House Person
Revery Curio Collection by Hilton
04.2024 - Current
- Completed special housekeeping actions such as turning mattresses on set schedule.
- Rotated linens in storerooms and replenished when supplies ran low.
- Handled requests for extra linens, toiletries and other supplies.
- Filed maintenance work order forms to notify maintenance of needed repairs.
- Strengthened guest loyalty through attentive problem resolution while maintaining confidentiality at all times.
- Assisted housekeeping staff in completing tasks efficiently for improved overall cleanliness.
- Promoted positive workplace culture through effective communication and teamwork.
- Delivered exceptional customer service through friendly interactions with guests while addressing their needs or concerns promptly.
- Contributed to a positive team environment by assisting housekeepers with heavy lifting when necessary.
- Emptied waste paper and other trash from premises and moved to appropriate receptacles.
JANITOR /Facilities Maintenance Assistant
Saxon Facility Services Inc.
01.2018 - 04.2024
- Conducted basic daily vision checks inspections on boiler room, to ensure operational efficiency.
- Dealt with Fire panel alarm / readings / call in for bypass for contractors conduct the work on site etc
- Maintained a positive and professional demeanor while interacting with building occupants, promoting a respectful work environment.
- Upheld high cleanliness standards in common areas through regular custodial duties including sweeping, mopping, and trash removal.
- Addressed emergency situations effectively under pressure while adhering to established safety procedures.
BAKER ASSISTANT
Commisso Bros. Italian Bakery
01.2017 - 01.2018
- Prepare raw materials such as oil, yeast, flour and sugar for baking purposes; Knead dough for breads and pizza and bake them; Handle baking supplies and equipment inventory and procure out of stock items; Ascertain the cleanliness and sanitization of kitchen and bakery areas;
FRONT DESK SUPERVISOR
The Lince Azores Great Hotel
01.2006 - 01.2017
- ( Former Holiday Inn Azores, 2002 until 2007 )
- Check in / Check out's; Billing - credit notes, debit, payments, cancellations; Reservations support department; Night Auditor;
- Good command of Microsoft Office, Internet and email
- Specialized Front Office systems for Hotels - Software Fidelio & New Hotel
- Leadership ability
- Team spirit.
- Over 10 years of experience in customers services Hotel Management
Education
9 -
Escola Secundaria Antero de Quental
P. Delgada, S. Miguel Portugal Skills
- Maintenance building assistant
- As a physical fit individual I will have no problem walking, kneeling, crouching or crawling to get a job done
- I am able to lift and carry heavy loads and comfortable having a role that is physically demanding
- Extensive experience of sweeping, mopping, scrubbing and vacuuming floor areas and I always use safety equipment appropriately
- On a personal level I have no problem working independently in the absence of supervision, and always have a good attitude toward customers, fellow team members and management
Languages
English
Professional Working
Portuguese
Full Professional
French
Limited Working
Spanish
Professional Working
Personal Information
Driving License: G
References
Available Upon Request
Timeline
House Person
Revery Curio Collection by Hilton
04.2024 - Current
JANITOR /Facilities Maintenance Assistant
Saxon Facility Services Inc.
01.2018 - 04.2024
BAKER ASSISTANT
Commisso Bros. Italian Bakery
01.2017 - 01.2018
FRONT DESK SUPERVISOR
The Lince Azores Great Hotel
01.2006 - 01.2017
9 -
Escola Secundaria Antero de Quental
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