Paul-Michael Desroches

"Every new beginning comes from some other beginning's end".

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• Created and expanded company profit opportunities by starting up new Calgary Division of company
• Elevated new business awareness and opportunities by implementing effective target market networking strategies to establish client base
• Effectively prepared and presented detailed contract budget proposals to key players to acquire lucrative business agreements
• Built and maintained loyal, long-term customer relationships through exceptional account management and service
• Maintained daily communication with vendors, employees and customers to drive forward progress of multiple projects at a time, from start to finish
• Developed database of customers and sales information using Excel to share with management partners to review, evaluate and improve on sales profiles
• Created interview questionnaires, job description advertisements, pre-screening protocols, and post-interview assessments to develop highly qualified labour force
• Assembled and managed team size of over 40 unique individuals through leading with empathy and expert communication
• Implemented employee engagement and development activities, presentations and training to maximize productivity and unite workforce

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Generated and Managed Over 200 Successful Contracts ~ Ranging from $10,000 to $2,500,000 ~ Increased Annual Revenue by 44% ~ Cut Costs by 24% ~ Grew Full-Time Employee Squad by 32%.

• Collected data and statistics from vendors, sub-contractors and teammates to determine target markets and exact costs for all aspects of the company's services
• Incorporated strong attention to detail with developing itemized bid proposals for existing and potential clients to better understand and review to build trust and ease of sale
• Collaborated with Team Squad to review project and client expectations, and channel potential issues and solutions upstream
• Leveraged sales techniques and articulated product values to generate new business
• Attended client base related campaigns to improve marketing attribution and overall measurement of company reputation and brand initiatives
• Worked under close company leadership to support multiple projects and management resources

• Utilized software including AutoCAD and HydraCAD to design in-depth Fire Suppression Systems for custom Residential, Commercial and Industrial buildings
• Oversaw drafting and design projects from concept through delivery
• Adhered closely to national, regional and local code requirements for safety and risk management purposes
• Collaborated with architects, engineers and customers to quickly resolve planning and construction issues
• Managed and mentored junior employees on AutoCAD and company design standards
• Kept to tight deadlines and forged strong team bonds to accomplish challenging objectives