Paul(Jongsuk) Lee
Winnipeg,MB
Summary
University student that has worked in variety of situations. Able to adapt into new environments well. Hardworking person that is detail oriented who emphasizes good teamwork. Willing to learn and looking for new opportunities.
Overview
6
6
years of professional experience
Work History
Supervisor on Duty
YMCA-YWCA Winnipeg
10.2022 - Current
- Responded to customer concerns by providing friendly, knowledgeable support, and maintaining composure and professionalism.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently.
- Made sure the building was empty at the end of the night and was responsible for locking up.
Day Camp Supervisor
YMCA-YWCA Winnipeg
06.2022 - 09.2022
- Maintained fun, learning-focused atmosphere by smoothly handling conflicts and developing culture centered around collaboration and personal responsibility.
- Offered campers compassionate support for personal and social issues, helping each develop positive skills for dealing with interpersonal conflicts.
- Helped staff customize plans for specific groups based on age or ability level.
Cast Member/Leader
Cineplex Cinemas
05.2021 - 04.2022
- Worked in concession as well as the food court area for sales/customer service, and with the floor team to maintain and clean the theatres.
- Learned the POS system of the company excelled with it to the point of being promoted to train the new staff that would get hired.
- Responsible for being a leader of the team in any of the areas that was scheduled to work.
- Maintained positive interactions with guests even in difficult situations.
Summer Camp Staff
Camp Arnes
06.2017 - 09.2020
- Worked during summers for the whole summer in variety of areas of camp.
- Started with being a counselor but was promoted throughout the years to being apart of the leadership team.
- Worked with children from all different kinds of background and made sure everyone had a fun experience.
- Was responsible for a team of staff and maintain their morale, also checked in and made sure the staff's mental health were good.
- Made activity schedules for everyone at camp and was responsible for scheduling the staff to each activities.
- Planned and ran camp wide games that everyone participated in.
Education
Bachelor of Arts - Psychology
University of Manitoba
Winnipeg, MBHigh School Diploma -
St. Paul's High School
Winnipeg, MB06.2018
Skills
- Staff Management
- Strategic Planning
- Schedule Development
- Problem-Solving Abilities
- Effective communication
- Positive Customer Service
Languages
English
Native or Bilingual
Korean
Native or Bilingual
Timeline
Supervisor on Duty
YMCA-YWCA Winnipeg
10.2022 - Current
Day Camp Supervisor
YMCA-YWCA Winnipeg
06.2022 - 09.2022
Cast Member/Leader
Cineplex Cinemas
05.2021 - 04.2022
Summer Camp Staff
Camp Arnes
06.2017 - 09.2020
Bachelor of Arts - Psychology
University of Manitoba
High School Diploma -
St. Paul's High School
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