Paulino Olguin
San Marcos
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
10
10
years of professional experience
Work History
SALES- Store Specialist Customer Service
Sherwin-Williams
Escondido, CA
07.2024 - Current
- Provided expert product knowledge to customers, guiding them towards informed purchasing decisions.
- Trained new employees on store policies and procedures, contributing to a cohesive work environment.
- Developed strong relationships with customers, resulting in repeat business and increased sales.
- Supported store management in achieving operational goals through efficient task delegation and teamwork.
- Managed cash registers accurately during busy periods while maintaining a friendly demeanor under pressure.
- Built customer loyalty and retention by delivering excellent shopping experiences.
Territory Sales Representative
Behr Paint
07.2018 - 06.2024
- Boosted sales in assigned territory by developing and maintaining strong relationships with key clients
- Improved customer satisfaction levels by addressing concerns promptly and providing tailored solutions
- Expanded client base through effective prospecting, cold calling, and networking events
- CRM Software to keep track and manage accounts, cold call leads
- Customer and associate training on all products and services
- Collaborated with management team to develop strategies for increasing customer base in targeted territory.
Senior Color Technician
Dunn Edwards
06.2017 - 04.2018
- Demonstrated ability to manage multiple tasks simultaneously, prioritize workloads, and meet tight deadlines.
- Experienced with mixing pigments according to precise specifications while ensuring minimal wastage.
- Preserved equipment by performing regular maintenance checks, replacing parts or performing repairs.
- Demonstrated exceptional customer service skills, resolving customer complaints efficiently and courteously.
Pro Paint Sales Specialist
The Home Depot
01.2016 - 05.2017
- Prioritized on PRO customers to drive sales within PRO desk / Paint department
- Lead generation in and out of store 240 new Customers enrolled into Pro Extra
- Custom color correction and matching
- Provided exceptional customer service through regular follow-up calls, emails, and visits.
- Used knowledge of company products and services to recommend solutions to customers.
Education
High School Diploma -
High Tech High
Skills
- Bilingual
- Territory Management
- Customer and associate training
- Friendly, Positive Attitude
- Experienced in CRM software
- Adaptability and Flexibility
- Public Speaking
- Customer Retention
- Multitasking Abilities
Languages
Spanish
Professional Working
English
Native or Bilingual
Interests
- I participate in various sports activities for physical activity, camaraderie, and personal growth
- Exploring famous landmarks, historical sites, and cultural attractions in a new destination
- Photography
- DIY and Home Improvement
- Aquarist (
Timeline
SALES- Store Specialist Customer Service
Sherwin-Williams
07.2024 - Current
Territory Sales Representative
Behr Paint
07.2018 - 06.2024
Senior Color Technician
Dunn Edwards
06.2017 - 04.2018
Pro Paint Sales Specialist
The Home Depot
01.2016 - 05.2017
High School Diploma -
High Tech High