Pauline Stumborg

Prepared orders online orders ready for customer pick-up or delivery by:

• Following orders precisely for correct items, sizes and quantities.
• Collaborated with team members to complete timely orders and avoid delays.
• Verified product quantity and quality to determine accuracy of orders and reduce errors.
• Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins.
• Checked inventory and selected products from specific locations based upon availability.
• Performed proper lifting and handling techniques to maintain safe working environment.
• Maintained tidy and organized warehouse environment to comply with cleanliness standards.
• Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
• Kept work areas neat, clean and free from debris.
• Maintained tidy and clean work areas to promote optimal productivity and safety standards.
• Greeted in store customers with respect and friendly approach and discuss needs and direct to requested products

• Greeted guests upon arrival by providing warm welcome.
• Offer friendly and efficient service to residents, families, and visitors who come to front desk.
• Handling challenging situations and inquiries with ease.
• Maintained high level of professionalism and discretion when dealing with residents , families and visitors.
• Created and maintained comprehensive database of residents and families.
• Addressed customer inquiries with timely and professional responses via phone, email and in-person interactions.
• Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills.
• Managed daily operations of concierge desk by use of office equipment, copiers and common sense.

• Processed student registrations and withdrawals.
• Answered multi-line telephones and greeted visitors and parents to facilitate office operations.
• Documented attendance, grades and test scores to update permanent records.
• Managed filing system, entered data and completed other clerical tasks.
• Assisted coworkers and staff members with special tasks on daily basis.
• Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
• Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.

• Greet students, staff and visitors in a professional and friendly manner each day.
• Processed student registrations and withdrawals.
• Answered multi-line telephones and greeted visitors and parents to facilitate office operations.
• Documented attendance, grades and test scores to update permanent records.
• Exercised judgment within school policy guidelines to alleviate principal's workload.
• Performed clerical and administrative support duties to optimize workflow procedures.
• Managed filing system, entered data and completed other clerical tasks.
• Assisted coworkers and staff members with special tasks on daily basis.
• Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
• Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
• Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
• Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
• Opened and properly distributed incoming mail to promote quicker response to client inquiries.
• Increased office participation in special events by creating newsletter with detailed calendars and other office updates.
• Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.