Paulina Tchernikov
Toronto,ON
Summary
Professional customer service worker with two years of experience in food service. Specialized in making high-quality specialty drinks and providing excellent customer service. Excels in creating a welcoming atmosphere with a positive attitude and strong interpersonal skills. Successful at creating repeat customers with friendly service and efficient beverage preparation. Obtained one year of experience managing a high-volume store independently. Committed to maintaining consistent attendance and punctuality, as well as to being a part of a team.
Overview
2
2
years of professional experience
Work History
Juicerista
Anti Vice Juicery
06.2023 - Current
- Independently opened, ran and closed the juicery.
- Took orders and prepared specialty smoothies and juices.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Prepared and delivered orders to surrounding bars and restaurants.
- Tended to all maintenance duties; mopping floors, washing dishes and utensils, cleaning all machines, wiping down all surfaces.
- Can manage heavy machinery, set up and take apart juicer and all other equipment and lift heavy boxes of produce.
Bubble Tea / Barista
Holo Tea And Café
03.2022 - 10.2023
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Took orders (as well as online orders), operated cash register for cash, check, and credit card transactions with proficient accuracy.
- Prepared and served specialty bubble tea, coffees and teas (using espresso machines), and upsold with pastry and cookie recommendations to match.
- Managed inventories by; brewing tea using large machines, replenishing tea filters, cooking tapioca and preparing any other toppings and refilling the pastries for display.
- Experience working in a fast-paced team environment within a team dynamic.
- Experience training new employees.
Booth Attendant
Maisonette By Laura Slack Chocolate Artist
11.2022 - 01.2023
- Worked the booth independently in a fast-paced environment (during the holiday season) whilst coordinating restocks with the shop.
- Welcomed customers, explained product details, prepared hot chocolate.
- Worked the register and managed cash transactions accurately, balancing the cash register at the end of each shift. Assisted my manager in closing.
- Ensured smooth operations by maintaining an organized and clean work area and responding promptly to requests for assistance.
Education
High School Diploma -
Humberside Collegiate Institute
06.2024
Skills
- Excellent customer service
- Making specialty drinks
- Espresso machine operation
- Cash register and POS systems
- Working independently
- Can lift heavy (40 lbs - 60 lbs)
Languages
French
Full Professional
English
Native or Bilingual
Russian
Native or Bilingual
Timeline
Juicerista
Anti Vice Juicery
06.2023 - Current
Booth Attendant
Maisonette By Laura Slack Chocolate Artist
11.2022 - 01.2023
Bubble Tea / Barista
Holo Tea And Café
03.2022 - 10.2023
High School Diploma -
Humberside Collegiate Institute
Similar Profiles
HEIDI N. CLYDEHEIDI N. CLYDE
Executive Assistant to CCO, Co-Presidents, and CEO at VICE MEDIA/ VIRTUE WORLDWIDE/Vice TVExecutive Assistant to CCO, Co-Presidents, and CEO at VICE MEDIA/ VIRTUE WORLDWIDE/Vice TV
Erin SchmitzErin Schmitz
Production Manager at Bona Fide JuiceryProduction Manager at Bona Fide Juicery
Jenna WilkieJenna Wilkie
Manager at Beyond Juicery And EateryManager at Beyond Juicery And Eatery
Sinthuja VijayarajSinthuja Vijayaraj
Intern Waitress at Cibo Wine BarIntern Waitress at Cibo Wine Bar
Salman ValimohamedSalman Valimohamed
Project Manager / Social Media Manager at Waveform Entertainment IncProject Manager / Social Media Manager at Waveform Entertainment Inc