Paulina Saavedra Leiva
Student
Vancouver,BC
Summary
Enthusiastic hospitality manager, willing to take on any task to help organization's mission succeed. Pleasant, hardworking and reliable with great interpersonal skills.
Overview
3
3
years of professional experience
1
1
Certification
Work History
External stocker
Fashion's Park
12.2019
- Customer service, Stock replenisher, Cleaning and organization of the workplace
Prep Dishwasher
The Sandbar Seafood Restaurant
07.2023 - Current
- Cleared, washed and stacked all plates, dining utensils, and trays quickly and without breaking.
- Kept work area clean, dry, and free of debris to prevent incidents and accidents.
- Stepped into additional roles during busy times to boost coverage of important stations.
- Washed equipment, surfaces, refrigerators, and other areas and applied sanitizing chemicals.
- Helped team meet expected demands by restocking work areas throughout restaurant such as server stations, salad bars, and supply cupboards.
Seller
Tatienne
01.2023 - 02.2023
- Developed and maintained strong relationships with customers and vendors to establish rapport and build trust.
- Packed, labeled, and shipped products to customers, providing accurate delivery timelines.
- Responded to customers' complaints regarding service and product quality to solve issues.
- Operated cash register to process payments and provided receipts to establish proof of transaction.
- Prepared and submitted reports to keep management informed of sales activities and progress.
Barista
Starbucks
12.2021 - 04.2022
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Cleaned counters, machines, utensils, and seating areas daily.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Controlled line and crowd with quick, efficient service.
- Prepared and stocked baked goods, sandwiches, wraps and light snacks to compliment beverage choices.
Seller and Cashier
Store
12.2020 - 02.2021
- Customer service, Product reception, Cash management
- Responded to customers' complaints regarding service and product quality to solve issues.
- Operated cash register to process payments and provided receipts to establish proof of transaction.
- Utilized product knowledge to educate customers on features and benefits.
- Developed and maintained strong relationships with customers and vendors to establish rapport and build trust.
Education
High School Diploma -
Cornerstone International Community College
Vancouver, BC04.2024
Flight Attendant Course -
ACHAC
06.2021
Elementary and High School -
Colegio San Juan Diego
06.2019
Skills
- Adaptability
- Responsibility
- Quick Learning
- Teamwork
- Punctuality
- Proactivity
- Equipment Operation
- Planogram Execution
Languages
Spanish
Native or Bilingual
English
Full Professional
Portuguese
Limited Working
German
Elementary
Certification
- Serving It Right
- Opera Cloud PMS Level 1
Timeline
Prep Dishwasher
The Sandbar Seafood Restaurant
07.2023 - Current
Seller
Tatienne
01.2023 - 02.2023
Barista
Starbucks
12.2021 - 04.2022
Seller and Cashier
Store
12.2020 - 02.2021
External stocker
Fashion's Park
12.2019
High School Diploma -
Cornerstone International Community College
Flight Attendant Course -
ACHAC
Elementary and High School -
Colegio San Juan Diego
- Serving It Right
- Opera Cloud PMS Level 1
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