Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Paul Herz

Cochrane,AB

Summary

As an experienced office manager, I possess proven skills in administrative management, project prioritisation, and team leadership. Simultaneously, as a qualified testing engineer, I have introduced and maintained cost-efficient methods for system testing and troubleshooting while quickly adapting to new technologies. As a dedicated soldier, I bring dedication and determination to exceed service expectations, maintaining composure and decisiveness in critical situations.

Overview

18
years of professional experience

Work History

Amazon

Seasonal Warehouse Worker
11.2023 - 01.2024

Job overview

  • Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
  • Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
  • Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
  • Collaborated with various departments to manage timely delivery of orders and avoid delays.

Best Western Plus TinWis Hotel

Hotel Housekeeper
07.2023 - 08.2023

Job overview

  • Organized and restocked housekeeping carts at end of each shift to prepare for next shift.
  • Inspected guest rooms, lobbies, and common areas to verify cleanliness and tidiness.

Sun Peaks Lodge

Hotel Housekeeper and Kitchenhelper
04.2023 - 07.2023

Job overview

• Replenished room supplies such as drinking glasses, bathroom items, writing supplies, and hotel brochures to make guests feel welcome and at home.
• Responded to customer inquiries and resolved complaints to increase satisfaction.

  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Followed proper handling and sanitation procedures to comply with food safety standards and protocols.

E.Solutions GmbH

Test Engineer
04.2022 - 01.2023

Job overview

  • Solved hardware and software interface issues to boost system integrity.
  • Researched new developments in testing methods and equipment and made recommendations to improve testing procedures.
  • Engaged internal and external customers during planning and test phases to answer questions.

Bundeswehr (German Armed Forces)

Soldier
01.2009 - 12.2020

Job overview

  • Achieved project deadlines by coordinating with contractors to manage performance.
  • Managed projects from procurement to commission.
  • Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.
  • Maintained payroll and benefits for employees in various locations and diminished financial discrepancies through expert program management.
  • Teaching of courses to build knowledge of processes and techniques held in front of over 130 soldiers
  • Worked as HR to coordinate company units for 130 Soldiers
  • Implemented tactics, procedures, and techniques for defense systems.
  • Performed as fire team member during situational training exercises and infantry dismounted battle drills.
  • Secured and protected military property, assets, and personnel.
  • Operated and maintained armored vehicles.a

Car Seller OPEL Grasser

Office Manager
08.2005 - 12.2008

Job overview

  • Updated reports, managed accounts, and generated reports for company database.
  • Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
  • Evaluated employee records and productivity and submitted evaluation reports.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.

Education

ISTQB® International Software Testing Board
Nuremberg

License Certificate from ISTQB® Certified Tester Test Manager
12.2022

University Overview

ISTQB® International Software Testing Board
Nuremberg

License Certificate from ISTQB® Certified Tester Advanced Level Test Manage
04.2022

University Overview

Institute of Technology OHM
Nuremberg

No Degree from B.Sc. Information Systems And Management
04.2022

University Overview

HWK For Unterfranken Wuerzburg
Wuerzburg

Bachelors Degree from Certified Business Data Processing Specialist
01.2019

University Overview

HWK For Unterfranken Wuerzburg
Wuerzburg

Bachelors Degree from Business Computer Specialist
07.2018

University Overview

Vocational School 2 Bamberg
Bamberg

Vocational Training Program from Office Manager
12.2008

University Overview

Skills

  • Project Planning
  • Office Management
  • Bookkeeping
  • Administrative Support
  • Staff Management
  • Training Coordination
  • Documentation Management
  • Imagery and Analytical Thinking
  • Organization and Time Management
  • Attention to Detail
  • Automation Tools
  • Test Scripts and Diagnostics

Timeline

Seasonal Warehouse Worker
Amazon
11.2023 - 01.2024
Hotel Housekeeper
Best Western Plus TinWis Hotel
07.2023 - 08.2023
Hotel Housekeeper and Kitchenhelper
Sun Peaks Lodge
04.2023 - 07.2023
Test Engineer
E.Solutions GmbH
04.2022 - 01.2023
Soldier
Bundeswehr (German Armed Forces)
01.2009 - 12.2020
Office Manager
Car Seller OPEL Grasser
08.2005 - 12.2008
ISTQB® International Software Testing Board
License Certificate from ISTQB® Certified Tester Test Manager
ISTQB® International Software Testing Board
License Certificate from ISTQB® Certified Tester Advanced Level Test Manage
Institute of Technology OHM
No Degree from B.Sc. Information Systems And Management
HWK For Unterfranken Wuerzburg
Bachelors Degree from Certified Business Data Processing Specialist
HWK For Unterfranken Wuerzburg
Bachelors Degree from Business Computer Specialist
Vocational School 2 Bamberg
Vocational Training Program from Office Manager
Paul Herz