Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Paulette Sider

Grand Valley,ON

Summary

Multitasking experience with exceptional customer service, enhancing guest satisfaction and dining experience. Skilled in food and beverage service. Showcasing strong work ethic and team collaboration. . Experienced with managing tables and providing quality service to guests in fast-paced environments. Maintaining focus and positive attitude in stressful situations. Track record of high standards of cleanliness and efficiency, ensuring positive dining experience for all patrons. Enthusiastic and reliable taking pride in providing excellent customer service creating memorable dining experiences for restaurant customers. Hardworking and passionate job seeker with strong organizational skills eager to secure a server position within your establishment. Ready to help team achieve restaurant goals.

Overview

14
14
years of professional experience

Work History

Server

Angel's Diner
02.2017 - 09.2024
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
  • Cultivated warm relationships with regular customers.
  • Printed dining checks with total due, collected payment and offered receipts to complete transactions.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Answered customers' questions, recommended items, and recorded order information.
  • Improved dining experience by providing prompt, attentive service to guests.
  • Kept up with fast-paced environments, ensuring timely delivery of orders during peak hours.
  • Adapted to diverse customer needs, providing personalized service that increased guest satisfaction.

Server

Betty's Restaurant
10.2010 - 06.2016
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Maximized table turnover rate by managing reservations and seating arrangements.
  • Assisted in planning and execution of special events, contributing to restaurant's reputation for hosting.
  • Increased sales by suggesting additional items like desserts and drinks based on customers' orders.
  • Maintained high standards of personal appearance and hygiene, reflecting positively on establishment.
  • Processed orders and sent to kitchen employees for preparation.
  • Inspected dishes and utensils for cleanliness.

Education

High School Diploma -

Lord Elgin Vocational School
Niagara Falls, ON

Skills

  • Server experience 30 years
  • Strong Work Ethic
  • Exceptional customer service
  • Guest Engagement
  • Food and Beverage Service
  • Cleaning and sanitizing
  • High-volume dining
  • Reliable and Responsible
  • Team Player
  • Multitasking
  • Time management abilities
  • Transactions and Cash Handling
  • Cool Under Pressure

References

  • Gina/Manager Cell: (519)-215-6589
  • Madison/Manager Cell: (519)-278-4992
  • Gail/Executive Recruiter & Server Cell: (647)-616-3137

Timeline

Server

Angel's Diner
02.2017 - 09.2024

Server

Betty's Restaurant
10.2010 - 06.2016

High School Diploma -

Lord Elgin Vocational School
Paulette Sider