Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Paulette Lalonde

Cornwall,ON

Summary

Dynamic Medical Receptionist with extensive experience at Dr. Guindon, excelling in front desk operations and appointment scheduling. Proven ability to enhance patient flow and streamline processes, utilizing strong telephone etiquette and comprehensive medical terminology knowledge. Recognized for improving referral efficiency and delivering exceptional patient service in a fast-paced environment.

Overview

2025
2025
years of professional experience

Work History

Medical Receptionist

Dr. Suranyi

Medical Receptionist

Dr.Guindon
01.2004 - 03.2024

Scheduling appointments, referrals, some billing, make up charts, answering phone

Medical Secretary

Dr. Gatien
11.1987 - 12.2003

Scheduling appointments, referrals, some billing, make up charts, answering phone

Education

Grade 13 - General Studies

St Lawrence High School
Cornwall, ON
06.1972

Skills

  • Front desk operations
  • Telephone etiquette
  • Appointment scheduling
  • Medical terminology

Languages

English
Elementary
French
Elementary

Timeline

Medical Receptionist

Dr.Guindon
01.2004 - 03.2024

Medical Secretary

Dr. Gatien
11.1987 - 12.2003

Medical Receptionist

Dr. Suranyi

Grade 13 - General Studies

St Lawrence High School

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Paulette Lalonde