Summary
Overview
Work History
Education
Skills
Summaryreport
Homeenvironment
Activitiesofdailylivingselfcareactivities
Languages
Jobdescription
Functionaltoleranceprofile
Intakescreening
Confirmeddetails
Functionalcapacityevaluation
Timeline
Generic

Paulette Kasim

Edmonton,AB

Summary

Proven Administrative Assistant with a track record of enhancing office operations and customer satisfaction at Alberta Health Services. Skilled in Microsoft Excel and adept at maintaining confidentiality, I excel in customer relations and efficient data management, significantly improving client service and operational efficiency.

Overview

24
24
years of professional experience

Work History

Administrative assistant

Alberta Health Services
07.2005 - Current
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.

Medical Receptionist

Kim Kim & Co
04.2000 - 07.2009
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Checked patient insurance, demographic, and health history to keep information current.
  • Helped patients complete necessary medical forms and documentation.
  • Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
  • Provided compassionate customer service, creating a welcoming atmosphere for patients and their families.
  • Enhanced patient satisfaction by efficiently managing the front desk operations and addressing inquiries in a timely manner.
  • Streamlined appointment scheduling for improved patient flow and reduced wait times.
  • Coordinated specialist referrals for patients requiring additional care, facilitating efficient transfer of medical records as needed.

Education

Advanced Diploma - Medical Administrative Assistant

Mactech Technology
Nova Scotia, Canada
06.2000

Diploma -

Queen Elizabeth School
Edmonton, AB
06.1996

Skills

  • Customer Service
  • Data Entry
  • Computer Skills
  • Office Administration
  • Microsoft Word
  • Time Management
  • Microsoft Excel
  • Microsoft Outlook
  • Customer and client relations
  • Customer Relations
  • Strong Problem Solver
  • Verbal Communication
  • Professional and mature

Summaryreport

05/17/77, X'X", XXX lbs., RIGHT/LEFT

Homeenvironment

False, False, False, False, False, False, False, False, False, False, False, False, False, False, False, False, False, False, False, False, False, False, False, False, False, False, False, False, False, False, False, False, False, False, True, False, False, False, False

Activitiesofdailylivingselfcareactivities

True, True, True, True, True, False, False, True, True, True

Languages

English
Full Professional

Jobdescription

Administrative assistant, True, True, False, 12/04/19

Functionaltoleranceprofile

True, 20 minutes, Pain in back and right leg, limited balance, fatigue, etc., False, False, False, False, False, False, False, False, False, False, False, False, False

Intakescreening

False, False, False, False, False, False, False, False, False

Confirmeddetails

09/29/22 - 09/30/22, 15508 87th Avenue NW, Edmonton, AB, T5G 4G5, 1:00pm, 9:00am

Functionalcapacityevaluation

(780) 934-5050, Tanya, Kasim, 12/04/19, 05/17/77, Viewpoint, Rachel Smith, Canada Life Assurance, Maggie Hedden, 09/29/22 - 09/30/22, 15508 87th Avenue NW, Edmonton, AB, T5G 4G5, 1:00pm, 9:00am, NO

Timeline

Administrative assistant

Alberta Health Services
07.2005 - Current

Medical Receptionist

Kim Kim & Co
04.2000 - 07.2009

Advanced Diploma - Medical Administrative Assistant

Mactech Technology

Diploma -

Queen Elizabeth School

Similar Profiles

  • Shawna Butler

    Shawna ButlerShawna Butler

    Administrative Support Assistant III at Alberta Health Services - Alberta Public Health NGAdministrative Support Assistant III at Alberta Health Services - Alberta Public Health NG

  • Nerissa Daulo

    Nerissa DauloNerissa Daulo

    Environmental Services II at Alberta Health Services University of AlbertaEnvironmental Services II at Alberta Health Services University of Alberta

  • Brenda Baltimore

    Brenda BaltimoreBrenda Baltimore

    Temporary Clinical Supervisor at Alberta Health Services / Recovery AlbertaTemporary Clinical Supervisor at Alberta Health Services / Recovery Alberta

  • FREDERICK Pahanonot

    FREDERICK PahanonotFREDERICK Pahanonot

    Environmental Services II at Alberta Health Services - University of Alberta HospitalEnvironmental Services II at Alberta Health Services - University of Alberta Hospital

  • Harmanjot Kaur

    Harmanjot KaurHarmanjot Kaur

    Warehouse Worker at AmazonWarehouse Worker at Amazon

CREATE PROFILE
Paulette Kasim