Resourceful professional eager to utilize analytical and problem-solving skills. Proficient in using testing equipment and software programs with keen eye for precision.
Overview
25
25
years of professional experience
Work History
Quality Assurance Representative
Claimsecure
07.2000 - Current
Present findings from testing all application software enhancement and upgrades in french and english. Work as part of a team to promote improvements for better overall user experience
Maintained detailed records of test results, providing valuable data for future process improvements.
Streamlined QA processes for increased efficiency,reducing time spent on repetitive tasks.
Managed multiple projects simultaneously, ensuring timely completion of all QA tasks and deliverables.
Increased accuracy of defect detection by creating and implementing standardized testing protocols.
Improved product quality by implementing comprehensive testing procedures and documenting results.
Developed and maintained quality assurance procedure documentation.
Provided technical support to production personnel.
Recommended architectural improvements, design solutions, and integration solutions.