Paul Emmanuel NJIKI NJIKI
Québec,QC
Summary
Experienced professional in digital transformation, business analysis/architecture, and product management with over 17 years in digital technologies and professional services. I have led and contributed to dozens of innovation and transformation projects for organizations of various sizes and industries. Passionate about knowledge sharing, I have delivered training workshops, conferences, and seminars on digital transformation and its societal impacts. In parallel with my consulting work, I lecture at Université Laval (Québec, Canada), teaching digital management within the Department of Organizational Information Systems, Faculty of Business Administration. I am the creator of the AI-Ready Business Analyst Cube model and a strong advocate for the practical integration of artificial intelligence in business practices. My public sector consulting experience (e.g., RAMQ), combined with deep skills in process modeling, service design, and change enablement, positions me to quickly contribute in domains such as enterprise asset management (EAM), even without direct platform experience. I previously served the business analysis community in the Québec region as Vice-President of Professional Development for the IIBA local chapter (2020–2024). Bilingual (French-English), I hold a Computer Engineering degree and professional certifications: CBAP, CBDA, and CPM.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Lecturer – Digital Management in Organizations
Université Laval
05.2024 - Current
- Delivered lectures combining conceptual content, case studies, and group projects.
- Integrated up-to-date technological trends to enhance learning outcomes.
- Lectured over 100 students across 3 sessions.
Founder & Business Consultant
Alpha Omega Numérique Inc.
07.2023 - Current
- As the founder, defined the business strategy and the products and services roadmap of the company.
- Created AIReadyBA.com and the AI-Ready Business Analyst Cube-based training program.
- Delivered advisory and training to help businesses innovate, adopt AI and business automation.
Business Process Architecture Consultant
CGI
10.2019 - 07.2023
- Supported the Health Record Customer Service Division within RAMQ IT Vice-presidency.
- Assisted clients in navigating complex challenges with strategic recommendations.
- Conducted business analysis, architectural modeling, and strategic planning.
- Contributed to key artifacts including stakeholder maps, risk charts, business cases, business requirements and service catalogs.
- Enhanced the process of monitoring of inappropriate system use through formalizing the process, elaborating a governance framework, redefining KPIs and alert thresholds.
- Contributed to impact assessments, business opportunity files, and change management strategies.
Innovation & Digital Transformation
Independent Consultant
05.2016 - 08.2019
- Conducted needs assessments, diagnostics, and solution design for digital transformation.
- Led solution implementation and stakeholder training.
- Advised Crédit Foncier du Cameroun on its digital vision, strategy, and roadmap.
- Supported Collège de Paris in launching an e-learning platform.
Senior Director – Products & Services
MTN Cameroon
04.2015 - 05.2016
- Managed product strategy and lifecycle across multiple segments.
- Promoted digital adoption and agile transformation.
- Delivered numerous digital services through Service Delivery Platform (SDP).
- Reduced delivery timelines through agile acceleration process.
Manager – Digital Services, Messaging & Data
MTN Cameroon
05.2013 - 03.2015
- Managed Internet and messaging portfolios.
- Led innovation and team of 5 product coordinators.
- Built a platform for automated, data-driven promotions targeting 10M customers.
Coordinator – Voice & Digital Services
MTN Cameroon
11.2012 - 05.2013
- Served as business lead for product development.
- Oversaw middleware SDP platform and test automation tools.
Engineer – Digital Services
MTN Cameroon
08.2008 - 10.2011
- Led optimization and incident resolution of digital services.
- Developed SIM card activation tool reducing activation from 1 day to 1 minute, enabling 10,000+ new subscribers/day.
IT Systems & Process Auditor
PwC Cameroon
09.2007 - 07.2008
- Audited IT/business processes and controls across financial institutions.
- Audited major banks in Central Africa.
- Designed data-driven audit program for client account analysis.
Education
Engineer - Computer Engineering
École Nationale Supérieure Polytechnique
09.2007
General University Diploma - Mathematics, Physical Sciences and Engineering Sciences
École Nationale Supérieure Polytechnique
06.2004
Skills
- Strategic modeling
- Business Process Modeling (BPMN, UML)
- Business Analysis Body of Knowledge
- Agile, Scrum, and Waterfall Methodologies
- Azure Devops,Trello, Teams
- MS Visio, Lucidchart
- SQL, Excel (Advanced)
- ERP and cross-functional Systems (MS Navision, Delta Bank);
- AI Tools for Business Professionals
- No code development tools (Bubbleio, lovabledev)
Certification
- CBDA (Certification in Business Data Analytics) – IIBA, 2022-07
- CBAP (Certified Business Analysis Professional) – IIBA, 2019-12
- CPM (Certified Product Manager) – AIPMM, 2013
LANGUAGES
French: Native
English: Advanced
Affiliations
- Vice-President of Professional DevelopmentIIBA Quebec Chapter – 2020-06 – 2024-06- Led certification study cohorts, workshops, and hackathons.
CORE COMPETENCIES
- Digital Transformation Strategy
- Strategic Thinking
- Business Analysis
- Business Process Analysis
- Business Architecture
- Product Management
- Business Requirements Analysis
- Stakeholder Engagement
- Agile & Waterfall Methodologies
- Data Analytics & AI Integration
- Public Sector Consulting
- Change Management
Timeline
Lecturer – Digital Management in Organizations
Université Laval
05.2024 - Current
Founder & Business Consultant
Alpha Omega Numérique Inc.
07.2023 - Current
Business Process Architecture Consultant
CGI
10.2019 - 07.2023
Innovation & Digital Transformation
Independent Consultant
05.2016 - 08.2019
Senior Director – Products & Services
MTN Cameroon
04.2015 - 05.2016
Manager – Digital Services, Messaging & Data
MTN Cameroon
05.2013 - 03.2015
Coordinator – Voice & Digital Services
MTN Cameroon
11.2012 - 05.2013
Engineer – Digital Services
MTN Cameroon
08.2008 - 10.2011
IT Systems & Process Auditor
PwC Cameroon
09.2007 - 07.2008
Engineer - Computer Engineering
École Nationale Supérieure Polytechnique
General University Diploma - Mathematics, Physical Sciences and Engineering Sciences
École Nationale Supérieure Polytechnique
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