Paul B. Bruhl
Orange
Summary
To acquire a position where hard work, dedication and excellent customer service is the foundation for success.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Radiology Imaging Aide II / Ambassador
Children’s Hospital of Orange County
06.2015 - Current
- I help five modalities (MRI, X-ray, CT, Ultrasound, and Nuclear Medicine), including front desk.
- I screen and prep patients for MRI and CT.
- When covering the front desk I check-in / explain the conditions of admissions, as well as enter XR orders. I call providers office if the order is wrong.
- Set up rooms for exams
- Scan documents / orders into synapse
- Upload outside images to our system (Life Image), make CD’s (PACS CUBE)
- Coordinate and communicate with hospital staff (RN’s, physicians, case management, front desk staff...Etc)
- Inform technologists what exams are priority and/or for a specific time
- As an Ambassador, I communicate with patients and families regarding their wait times and if they have any questions and/or concerns about their appointment.
- I transport patients to and from the ED (If the transport department is delayed, I will pick up / return patients from their inpatient room).
- I help transfer patients to gurney/table for all modalities, help hold and position patients (in fluoroscopy and ultrasound majority of the time)
- Confirm next day appointments
- Stock each modality with linen and supplies
- I help train staff on how to use the Hoyer lift (transports a patient with immobility from a wheelchair to a bed or from place to place)
- I helped ultrasound clean probes (using a trophon machine) in sterile processing after IR cases.
Financial coordinator / Patient access representative
Children’s Hospital of Orange County
01.2012 - 06.2015
- Schedule appointments for patents from different specialties (oncology, rheumatology, hematology, metabolic, gastroenterology, endocrinology, neurology)
- Check in patients and take co-pays
- Communicate and coordinate with doctors, nurses, case managers and social workers
- Verify oncology outpatient insurance eligibility at the beginning of each month. Notify the patient’s case manager ASAP if they are not eligible.
- Communicate with social workers if a patient/family needs a taxi voucher or needs info regarding the Ronald McDonald house or other resources
- Break down patient charts at the end of the day after the NP completed reports
- Call patient/families to confirm next day appointments
- I made sure patients orders were entered for the next day. I called the ordering physician to remind them if order is not entered by 1900 their patient will be rescheduled.
Receptionist / DMV counselor / Notary
Auto Club of Southern California
06.2007 - 11.2011
- Greet and check in members
- Help members with directions and provide maps
- Take passport photos
- Process insurance, smog center and membership payments
- Process DMV transactions (renewals, transfers, out of state transfers, replacement plates, handicap placards)
- Distribute mail, stock and answer incoming calls
- Cross sell credit card, travel and insurance products
- Help administrator with reports/filing
- Help management, DMV counselors, travel agents and insurance agents with Spanish speaking members
- Notary service
Education
No Degree - General Studies
Santa Ana College
Santa Ana, CASkills
- Verbal communication skills
- Strong organization skills
- Fast learner
- Team leader and player
- Strive for continued excellence
- Able to multi-task
- Self-motivated and determined
- Excellent customer service skills
- Bilingual-Spanish
- Able to work independently
Certification
- Imaging Technologist Assistant II certification at CHOC Radiology, July 2024
Timeline
Radiology Imaging Aide II / Ambassador
Children’s Hospital of Orange County
06.2015 - Current
Financial coordinator / Patient access representative
Children’s Hospital of Orange County
01.2012 - 06.2015
Receptionist / DMV counselor / Notary
Auto Club of Southern California
06.2007 - 11.2011
- Imaging Technologist Assistant II certification at CHOC Radiology, July 2024
No Degree - General Studies
Santa Ana College
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