Paul Andrew Rossi
Vancouver,BC
Summary
Articulate and engaging client service professional experienced in running safe and fun activities. Experienced leading guests on enjoyable, informative tours. Smoothly accomplishes tour goals and manages unplanned questions or situations. Expert in maintaining group schedules and strong safety standards.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Foreman
Saddle Mountain Minerals
Lavington, BC
03.2020 - Current
- Turn-key development for mining properties
- Verified completed projects met approved time, quality, and cost estimates.
- Efficient equipment operation, labour, maintenance
- Respectful First Nations consultations & engagement
- Expert field-level assessments including security, OHS, environmental, and emergency response plans
Guest Experience Team Leader
Blackcomb Snow/Whistler ATV
Whistler, BC
01.2016 - 04.2020
- Exceptional Client Experience providing passage through mountainous terrain & conditions via snowcat / snowmobile / ATV / UTV / snowshoe / hiking
- Enhanced guest experience by providing informative and engaging guided tours.
- Supervision, mentoring, training of 15 + seasonal staff
- Facilitate content creation-commercial photo / video projects for companies, influencers, athletes.
- Developed customized tour itineraries for diverse groups, ensuring a memorable and enjoyable trip.
Client Experience Transport
Whistler / Blackcomb
Whistler, BC
- Transported clients to various venues including evening dining.
- Assisted with customer requests and answered questions to improve satisfaction.
- Equipment operation and maintenance
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Operations Specialist
Imperial Metals Corp.
, BC
- Expertise developing large scale mine properties
- Efficient equipment operation
- Supervision, mentoring, training of staff
- Collaborated with cross-functional teams to ensure timely completion of projects within budget constraints.
- OHSC Committee
Education
Supervisor License - Mining Industry
Government of BC
BC02.2023
High School Diploma -
NWSS
Vancouver, BCTESL / TOEFL - English As A Second Language
Oxford Seminars
VancouverSkills
- Cultural Awareness
- High EQ
- Physically Fit
- Positive Attitude
- Excellent Interpersonal and Written Communication
Certification
- B.C. Mine Supervisor
- End User
- First Responder / CPR
- WHMIS (site specific)
- CSIA Level II Instructor / Level I Coach
- AST Level I
- B.C. Driver Class 5
Affiliations
- Climbing - Mountaineering
- Mountain Biking
- Rock Garden Design and Construction
Languages
English
Native/ Bilingual
Japanese
Elementary
Korean
Elementary
Timeline
Foreman
Saddle Mountain Minerals
03.2020 - Current
Guest Experience Team Leader
Blackcomb Snow/Whistler ATV
01.2016 - 04.2020
Client Experience Transport
Whistler / Blackcomb
Operations Specialist
Imperial Metals Corp.
Supervisor License - Mining Industry
Government of BC
High School Diploma -
NWSS
TESL / TOEFL - English As A Second Language
Oxford Seminars
- B.C. Mine Supervisor
- End User
- First Responder / CPR
- WHMIS (site specific)
- CSIA Level II Instructor / Level I Coach
- AST Level I
- B.C. Driver Class 5
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