Paula Andrea Villarraga Rodriguez
Vancouver
Summary
Proactive professional with experience in customer-facing roles and design. Known for strong problem-solving abilities and attention to detail, consistently enhancing customer satisfaction and project quality through effective collaboration with teams.
Overview
9
9
years of professional experience
Work History
Freelancer
Vancouver, BC
01.2024 - Current
- Developed innovative design concepts for various digital and print media projects.
- Collaborated with marketing team to ensure brand consistency across all visual materials.
- Created high-quality graphics using Adobe Creative Suite, enhancing overall project appeal.
- Developed creative design for print materials, brochures, banners, and signs.
Cleaner Helper
Bee Clean
Vancouver, BC
03.2023 - 11.2024
- Maintained cleanliness and sanitation standards across various facilities.
- Assisted in inventory management of cleaning supplies and equipment.
- Conducted routine inspections to ensure compliance with safety protocols.
- Collaborated with team members to address specific client requests and needs.
Sales Associate
Taller De Joyeria Aluvion (Jewelry Workshop Aluvion)
02.2017 - 09.2022
- Assisted customers in selecting jewelry, enhancing overall shopping experience.
- Provided product knowledge and education to clients, increasing customer satisfaction.
- Processed sales transactions accurately using point-of-sale systems, ensuring efficient checkout.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
Bachelor of Arts - Graphic And Digital Design
Lasalle College
Vancouver, BC04.2025
Bachelor of Arts - Graphic And Digital Design
Universidad Jorge Tadeo Lozano
Bogota, COL09.2022
Skills
- Problem-solving
- Time management
- Attention to detail
- Customer support
- Problem-solving skills
- Multi-tasking strength
- Reliable and punctual
- Relationship building
- Flexible schedule
- Customer needs assessment
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Freelancer
01.2024 - Current
Cleaner Helper
Bee Clean
03.2023 - 11.2024
Sales Associate
Taller De Joyeria Aluvion (Jewelry Workshop Aluvion)
02.2017 - 09.2022
Bachelor of Arts - Graphic And Digital Design
Lasalle College
Bachelor of Arts - Graphic And Digital Design
Universidad Jorge Tadeo Lozano