Paula Zerr
Ladysmith,BC
Summary
Results-driven and excels in any position or environment using solid skills and past experience. Collaborates with others to meet deadlines and goals. Communicates effectively with co-workers, parents and children. Highly motivated and creative.
Overview
5
5
years of professional experience
Work History
Responsible Adult
Learn and Laugh
Ladysmith, BC
07.2022 - Current
- Enforced rules and managed behavior through developmentally appropriate discipline.
- Encouraged good behaviors using positive reinforcement methods.
- Applied positive behavior management techniques to enhance social interactions and emotional development.
- Maintained child-friendly environment with access to outdoor activities.
- Led children in creative, athletic and educational activities while maintaining safe and orderly group.
Assistant/Cleaner
Bloom Tattoo Co.
Ladysmith, BC
12.2021 - Current
- Used time management and efficient cleaning methods to meet deadlines.
- Handled equipment, chemicals and materials properly and with caution.
- Cleaned, stocked and sanitized restrooms and inspected hourly to deliver guests immaculate, safe environments that reflected well on employer.
- Projected friendly and positive image in interaction with employees and guests and built trusting and supportive relationships with other team members.
Responsible Adult
Plum Tree Cottage
Ladysmith, BC
12.2020 - 03.2021
- Promoted learning and social development through structured and unstructured playtime.
- Applied positive behavior management techniques to enhance social interactions and emotional development.
- Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
- Built constructive and open relationships with families with forthright yet friendly communication.
- Used patience, skill and various behavior modification techniques to maintain order and safety.
CA/CAO/Investment Retirement Planner Assistant
RBC Royal Bank of Canada
Cowichan Valley, BC
10.2010 - 02.2014
- Assisted clients in day to day banking transactions
- Advised clients on suitable accounts best fit for their individual needs
- Resolved banking errors in a timely manner
- Booked appointments with Banking Staff
- Called clients with reminders of upcoming appointments
- Called existing and future clients to schedule Financial Reviews
- Sorted and delivered mail.
Education
Certificate - Responsible Adult
Pacific Coast Workshops
BC11.2020
Certificate - First Aid & CPR Level C
Alert First Aid Inc.
Nanaimo BC11.2020
High School Diploma -
Nanaimo District Secondary School
Nanaimo, BC1999
Skills
- Upbeat and Positive Personality
- Calm and Professional Under Pressure
- Understanding Need of Others
- Teamwork and Collaboration
- Dependable and Responsible
- Attention to Detail
- Flexible and Adaptable
- Organization and Time Management
Timeline
Responsible Adult
Learn and Laugh
07.2022 - Current
Assistant/Cleaner
Bloom Tattoo Co.
12.2021 - Current
Responsible Adult
Plum Tree Cottage
12.2020 - 03.2021
CA/CAO/Investment Retirement Planner Assistant
RBC Royal Bank of Canada
10.2010 - 02.2014
Certificate - Responsible Adult
Pacific Coast Workshops
Certificate - First Aid & CPR Level C
Alert First Aid Inc.
High School Diploma -
Nanaimo District Secondary School
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