Paula Suarez
Edmonton,AB
Summary
Motivated and detail-oriented individual seeking a Night Auditor position to leverage my strong organizational skills, ability to work independently, and customer service abilities. Eager to contribute to a professional and welcoming environment while learning and growing in the hospitality industry. Proficient in problem-solving, multitasking, and ensuring accuracy in financial and administrative tasks.
Overview
6
6
years of professional experience
Work History
Claims Administrator
Extended Trust Inc
Edmonton, Alberta
02.2024 - 10.2024
- Process and review claims weekly, ensuring accuracy and adherence to company policies and requirements.
- Coordinate office activities, including scheduling, supply inventory management, and team meetings.
- Provided support to customers by addressing concerns, resolving issues, and offering solutions.
Sales and Leasing Consultant
North Edmonton Kia
Edmonton, Alberta
05.2023 - 12.2023
- Independently set personal goals and deadlines to reach sales targets.
- Extensive experience in working with clients, and in-depth knowledge of vehicles.
- Greet visitors in a warm, courteous, professional, and welcoming manner.
- Advised customers regarding payment options: loans, leasing, and banking terms.
- Developed and maintained a customer database, utilizing CRM tools to track interactions, preferences, and follow-up activities.
- Built and maintained strong relationships with customers through effective communication and personalized service, leading to a high rate of repeat business and referrals.
Customer Service Cashier
Castella Cheesecake
Edmonton, Alberta
03.2023 - 05.2023
- Ensured that all areas of the retail floor were properly stocked throughout each shift.
- Balanced cash drawers at the end of each shift.
- Complied with all health and safety regulations while performing job duties.
Production Line Worker
Crust Craft Inc
Edmonton, Alberta
10.2021 - 01.2023
- Working in a team-oriented environment, where communication is important for everyone to work safely.
- Multitasking is an everyday occurrence, so being attentive and vigilant not only for myself but also for my co-workers allows everyone to go home happy.
- Stored, labeled and organized all necessary tools and supplies needed for production line operations.
- Tracked inventory levels and restocked materials as needed.
Customer Service Cashier
Panda Express
Edmonton, Alberta
01.2019 - 10.2021
- Completed store opening and closing procedures, and balanced tills.
- Responded to and resolved customer questions and concerns.
- Worked collaboratively with team members to ensure smooth operations during peak hours. Assisted in training new team members, fostering a positive, and supportive work environment.
Education
Austin O'Brien High School
Edmonton, AB06-2021
Skills
- Customer communication
- individualistic
- Team worker who can adapt in highly dynamic, changing situations
- Efficient
- Strong work ethic
- Payment handling
- Excellent written and verbal communication skills
- Time management
- Proficient in Office 365
Languages
English
Full Professional
Spanish
Full Professional
References
References available upon request.
Timeline
Claims Administrator
Extended Trust Inc
02.2024 - 10.2024
Sales and Leasing Consultant
North Edmonton Kia
05.2023 - 12.2023
Customer Service Cashier
Castella Cheesecake
03.2023 - 05.2023
Production Line Worker
Crust Craft Inc
10.2021 - 01.2023
Customer Service Cashier
Panda Express
01.2019 - 10.2021
Austin O'Brien High School
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