Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Paula Sarmiento

Ottawa,ON

Summary

Knowledgeable administrator with experience in the retail and FMCG industries, results-oriented and proficient in developing creative sales/marketing collateral for diverse projects. Experienced in market analysis and creation of development and growth strategies for multinational companies. Establishes clear standards and enforces protocols for consistent, high-quality results. Offers excellent communication and organizational skills, with talents for negotiating and building relationships with clients.

Overview

5
5
years of professional experience

Work History

Client Service Executive

Premise Data Corporation
05.2023 - 03.2024
  • Conducted quantitative and qualitative analyses, identifying key drivers of business growth.
  • Developed insightful reports to inform senior management decision-making on growth opportunities.
  • Established strong relationships with industry experts, gaining valuable insights into market dynamics.
  • Devised data visualization dashboards to make complex data more accessible to stakeholders.
  • Analyzed data to uncover insights and identify key opportunities to inform strategic decisions.
  • Assembled reports and presentations to share insights and recommendations with stakeholders.

Account Executive

Innovamat
08.2022 - 04.2023
  • Monitored industry trends and competition, adjusting sales strategies accordingly to maintain a competitive edge in the market.
  • Developed a solid pipeline of prospects through diligent research and targeted outreach efforts.
  • Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
  • Assisted in the onboarding process for new clients, ensuring a smooth transition into the company''s roster of accounts.
  • Conducted regular check-ins with existing clients to assess their needs and identify upselling opportunities.

Marketing Leader

Cruz Gómez Inversiones
09.2021 - 07.2022
  • Boosted brand awareness by developing and implementing innovative marketing campaigns.
  • Generated increased sales leads through effective content creation and social media management.
  • Drove product launch success with comprehensive go-to-market plans and cross-functional collaboration.
  • Increased consumer loyalty, implementing targeted rewards programs and memorable promotional events.
  • Piloted influencer collaborations to extend brand reach and generate authentic word-of-mouth endorsements.
  • Established strong industry relationships through successful networking events and trade shows.

Commercial Intern - Buyer's Assistant

Makro
01.2021 - 07.2021
  • Supported contract negotiations, resulting in mutually beneficial agreements with new clientele.
  • Processed purchase orders and invoices in accordance with company procedures.
  • Monitored incoming orders and tracked progress to meet deadlines.
  • Established relationships with vendors to support access to latest product information and pricing.
  • Maintained complete documentation and records of all purchasing activities.
  • Assisted in maintaining strong relationships with existing clients through regular check-ins and addressing their needs promptly.
  • Utilized software to order, track and invoice product shipments.
  • Prepared comprehensive reports on sales activities, enabling informed decisions based on quantifiable performance metrics.

Promoter

Rosario University
01.2019 - 11.2020
  • Increased event attendance by effectively promoting and marketing upcoming events through various channels.
  • Developed strong relationships with potential customers for improved brand awareness and loyalty.
  • Collaborated with event organizers to create engaging promotional materials and strategies.
  • Enhanced customer experience at events with exceptional communication skills and friendly demeanor.
  • Trained new promoters on company policies, products, and promotion techniques for consistent brand messaging across all campaigns.
  • Generated leads for company sales team by collecting contact information from interested event attendees.

Education

Associate of Science - Customer Experience And Service

Rosario University
Bogotá D.C.
05.2023

Associate of Science - Marketing Experience

Rosario Univeristy
Bogotá D.C.
11.2021

Bachelor of Science - International Business Administration

Rosario University
Bogotá D.C.
11.2021

Skills

  • Service Initiatives Support
  • Sales Statistics Analysis
  • Product or Services Promotion
  • Analytical mindset
  • CRM software expertise
  • Investigation Leadership
  • Time management skills
  • Market Trends Analysis
  • Client Interactions
  • Client Retention Strategies
  • Persuasive speaking skills
  • Clear communication skills

Languages

Spanish
English
Full Professional
C1

Timeline

Client Service Executive

Premise Data Corporation
05.2023 - 03.2024

Account Executive

Innovamat
08.2022 - 04.2023

Marketing Leader

Cruz Gómez Inversiones
09.2021 - 07.2022

Commercial Intern - Buyer's Assistant

Makro
01.2021 - 07.2021

Promoter

Rosario University
01.2019 - 11.2020

Associate of Science - Customer Experience And Service

Rosario University

Associate of Science - Marketing Experience

Rosario Univeristy

Bachelor of Science - International Business Administration

Rosario University
Paula Sarmiento