Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Paula Santos

Lodi

Summary

Dedicated and enthusiastic server with a strong background in customer service and hospitality. Known for excellent communication skills, attention to detail, and a warm, welcoming attitude. Highly appreciated by guests and management alike, with positive reviews on Yelp just three months into server role.

Overview

1
1
year of professional experience
4
4
years of post-secondary education
1
1
Certification

Work History

Server

Galpão Gaucho - Brazilian Steakhouse
Roseville
03.2025 - Current
  • Delivered high-quality service in a fast-paced, upscale dining environment.
  • Built strong rapport with guests, leading to positive online reviews and return visits.
  • Coordinated with kitchen and bar staff to ensure timely and accurate orders.

Hostess/Cashier

Galpão Gaucho- Brazil steakhouse
Roseville
06.2024 - 03.2025
  • Greeted and seated guests with professionalism and warmth.
  • Managed reservations and waitlist during busy shifts.
  • Supported servers and managers during high-volume operations.

Education

Bachelor of Arts -

University of The State of Minas Gerais
Divinópolis
01.2017 - 12.2020

Skills

  • Food safety
  • Customer service
  • Conflict resolution
  • Attention to detail
  • Table setting knowledge
  • Tact
  • Cash handling
  • Strong work ethic

Certification

  • California Food Handler Certificate Trained in safe food handling, sanitation, and hygiene practices in accordance with state requirements.
  • RBS (Responsible Beverage Service) Certification – California Department of Alcoholic Beverage Control

Timeline

Server

Galpão Gaucho - Brazilian Steakhouse
03.2025 - Current

Hostess/Cashier

Galpão Gaucho- Brazil steakhouse
06.2024 - 03.2025

Bachelor of Arts -

University of The State of Minas Gerais
01.2017 - 12.2020
Paula Santos