Summary
Overview
Work History
Education
Skills
Languages
Timeline
Cashier

Paula Ross

Rimbey,AB

Summary

Dynamic and dedicated professional with extensive customer service experience at Rimbey Home Hardware and Rimbey Liquor Store. Known for exceptional work ethic and integrity, I consistently foster positive customer relationships, enhancing repeat business. Proficient in cash handling and transaction accuracy, I thrive in fast-paced environments while maintaining a clean and organized workspace.

Overview

16
16
years of professional experience

Work History

Cashier

Rimbey Home Hardware
06.2019 - 01.2025
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.

Sandwich Artist

SUBWAY®Restaurants
09.2018 - 06.2019
  • Greeted guests, promoted specials, and took orders.
  • Operated the cash register with accuracy, ensuring proper handling of transactions.
  • Kept workplace clean and organized in line with restaurant policies.
  • Increased speed of service through effective multitasking and time management skills.
  • Maintained a clean and organized workspace, adhering to strict sanitation standards.
  • Prepared and served hot and cold sandwiches based on customer preferences.
  • Promoted hygiene practices within the team by consistently following food safety guidelines and regulations.
  • Prepared and presented food in compliance with health and safety guidelines.
  • Restocked and rotated stock in display case to mitigate stock loss.
  • Operated manual and electric appliances to peel, slice, and trim food.
  • Maintained clean and sanitary work station, contributing to hygienic dining environment.

Cashier

Rimbey Liquor Store
04.2009 - 06.2011
  • Addressed customer needs and made product recommendations to increase sales.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Managed cash drawer accurately, ensuring all transactions balanced at end of day.
  • Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
  • Welcomed customers and helped determine their needs.
  • Restocked and organized merchandise.
  • Sweep and mop floors
  • Dust bottles and shelfs

Education

Chilliwack Senior Secondary School
Chilliwack, BC
06-1993

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy

Languages

English

Timeline

Cashier

Rimbey Home Hardware
06.2019 - 01.2025

Sandwich Artist

SUBWAY®Restaurants
09.2018 - 06.2019

Cashier

Rimbey Liquor Store
04.2009 - 06.2011

Chilliwack Senior Secondary School

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Paula Ross