PAULA ALEJANDRA ROSales FLOREZ
463 Evans Avenue Etobicoke ,ON
Summary
Bilingual professional (Native Spanish speaker and advanced English) with a background in accounting, finance, and customer service. Proven ability to excel in dynamic, fast-paced environments requiring multitasking, attention to detail, and proactive problem-solving. Skilled in coordinating processes, building strong relationships with stakeholders, and delivering exceptional service to clients and partners. Reliable, organized, and adaptable, with a strong work ethic and dedication to achieving company goals.
Overview
6
6
years of professional experience
Work History
Waitress
Pearson Convention Center
07.2023 - Current
- Delivered high-quality customer service, ensuring a positive guest experience in a fast-paced environment
- Efficiently managed multiple tables and orders while maintaining attention to detail
- Communicated effectively with team members and clients to resolve issues promptly
Assembly Operator
Curb Signs Inc
02.2023 - 07.2023
- Coordinated production tasks, including cutting, digital printing, laminating, and assembly
- Worked collaboratively with the team to ensure timely delivery of high-quality products
- Demonstrated adaptability and commitment to learning new processes
Accounting Assistant
Todo Bronces
01.2021 - 01.2023
- Supported the Accounting Manager in financial processes, including accounts receivable/payable and bank reconciliation
- Coordinated with internal teams and external partners to ensure accurate and timely completion of tasks
- Managed expense reports, petty cash, and compliance with government regulations
Vehicle Maintenance Trainee
Gaseosas Hipinto
07.2019 - 01.2020
- Verified and processed documentation for vehicle maintenance
- Maintained clear communication with customers and ensured efficient service delivery
Education
English as a Second Language - Level B1
Hansa Language Centre
01.2023
Finance - Technology in Banking And Finance
Technological Units of Santander
Colombia01.2021
Skills
- Exceptional customer service and relationship building abilities
- Coordinating logistics and Managing administrative tasks
- Experience in accounts receivable/payable, data, entry and financial reconciliacion
- Strong organitazional and multitasking skills to meet tight deadlines
- Solutions-focused mindset with a productive team oriented attitude
- Fluent in spanish and conversational in English ( Advanced)
Timeline
Waitress
Pearson Convention Center
07.2023 - Current
Assembly Operator
Curb Signs Inc
02.2023 - 07.2023
Accounting Assistant
Todo Bronces
01.2021 - 01.2023
Vehicle Maintenance Trainee
Gaseosas Hipinto
07.2019 - 01.2020
English as a Second Language - Level B1
Hansa Language Centre
Finance - Technology in Banking And Finance
Technological Units of Santander
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