Paula Osborne Lopez
Burnaby,BC
Summary
Knowledgeable Legal Intern with solid understanding of litigation documentation, client relationship building and court procedures. Currently pursuing degree in International Relations. Eager to support legal team with research, documentation, and investigative skills.
Overview
8
8
years of professional experience
Work History
Legal Assistant
Donald B. Phelps Legal Corp.
09.2022 - 12.2024
- Provided full administrative support, including drafting legal documents and managing professional correspondence
- Maintained file organization, tracked progress on legal tasks, and completed daily deposits
- Worked independently on time-sensitive tasks requiring attention to detail
- Supported office operations through calendar scheduling and email coordination
Key Holder
Habitat for Humanity ReStore
05.2019 - 12.2022
- Led daily operations, including staff supervision, volunteer coordination, and customer engagement
- Managed digital platforms, including Shopify and Facebook Marketplace
- Maintained company email account and communications with public and donors
- Implemented and monitored public health protocols (COVID-19)
Front Desk Clerk & Key Holder
REVS Burnaby, Brentwood Lanes
08.2017 - 05.2019
- Opened and closed the business independently; trained new staff
- Coordinated large event bookings and ensured smooth customer experiences
- Resolved customer complaints promptly and effectively
Sales Associate
The Hudson’s Bay (Metrotown)
08.2016 - 11.2016
- Independently managed high-traffic department and provided top-tier customer support
- Processed credit card payments and addressed billing issues
Sales Associate
Garage (Metrotown)
10.2016 - 10.2016
- Delivered efficient service in a fast-paced retail environment
- Maintained a clean, welcoming store atmosphere and resolved customer concerns
Education
B.A. - International Studies
Simon Fraser University
Burnaby, BC01.2025
Skills
- Project & Event Coordination
- Digital Communication (Email, Facebook, Shopify, CMS)
- Microsoft 365 Suite (Word, Excel, Outlook), Social Media
- Database & File Management
- Excellent Written and Verbal Communication
- Customer Service & Community Engagement
- Fluent in English and Spanish
- Fast learner
- Scheduling/Planning
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Legal Assistant
Donald B. Phelps Legal Corp.
09.2022 - 12.2024
Key Holder
Habitat for Humanity ReStore
05.2019 - 12.2022
Front Desk Clerk & Key Holder
REVS Burnaby, Brentwood Lanes
08.2017 - 05.2019
Sales Associate
Garage (Metrotown)
10.2016 - 10.2016
Sales Associate
The Hudson’s Bay (Metrotown)
08.2016 - 11.2016
B.A. - International Studies
Simon Fraser University
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