Paula Noel
Moncton,NB
Summary
Dynamic and results-driven professional with extensive experience in customer service at Red Shores Race Track and Casino. Proven ability in slot machine operation and complaint resolution, consistently enhancing guest satisfaction. Strong communicator and team collaborator, dedicated to creating positive experiences and fostering relationships.
Overview
8
8
years of professional experience
Work History
Slot Attendant
Red Shores Race Track and Casino
Charlottetown, Prince Edward Island
10.2023 - 09.2025
- Assisted guests with slot machine operations and payouts.
- Provided exceptional customer service to enhance guest experience.
- Resolved guest inquiries and concerns promptly and professionally.
Laborer
Primax Relocation
Ottawa, Ontario
01.2022 - 09.2023
- Assisted in loading and unloading supplies and equipment.
- Maintained cleanliness and organization of work areas daily.
- Collaborated with team members to complete assigned tasks efficiently.
Personal Care Assistant
Whisperwood Villa
Charlottetown, Prince Edward Island
02.2018 - 12.2019
- Assisted residents with daily living activities and personal hygiene needs.
- Maintained a clean and safe environment for all residents.
- Provided companionship and emotional support to enhance resident well-being.
- Assisted clients with activities of daily living such as bathing, dressing, grooming and toileting.
- Provided emotional support to clients by listening attentively and engaging them in meaningful conversations.
Produce Customer Service
Sobeys
Charlottetown, Prince Edward Island
04.2017 - 01.2018
- Completed day-to-day duties accurately and efficiently.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Maintained knowledge of available products, store promotions and customer service policies
Education
High School Diploma -
Harrison Trimble High School
Moncton, NB06-1986
Skills
- Slot machine operation
- Payout handling
- Customer service
- Guest relations
- Complaint resolution
- Cash handling
- Team collaboration
- Attention to detail
- Effective communication
- Problem solving
- Promotion and upselling
- Strong communication skills
- Sales experience
References
- Josh Nicholl - Red Shores Manager 902-394-0432
- Damien LaLande - Red Shores Supervisor 902-215-8346
Timeline
Slot Attendant
Red Shores Race Track and Casino
10.2023 - 09.2025
Laborer
Primax Relocation
01.2022 - 09.2023
Personal Care Assistant
Whisperwood Villa
02.2018 - 12.2019
Produce Customer Service
Sobeys
04.2017 - 01.2018
High School Diploma -
Harrison Trimble High School