Summary
Overview
Work History
Education
Skills
Timeline
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Paula Meza

Fresno

Summary

Dynamic Clinical Manager at The Nephrology Group with proven expertise in clinical leadership and staff supervision. Enhanced team performance through targeted training and mentoring, fostering a culture of safety and compliance. Proficient in Greenway and Epic, adept at managing diverse teams while promoting high morale and patient satisfaction.


Overview

10
10
years of professional experience

Work History

Clinical Manager

The Nephrology Group
07.2015 - Current
  • Communicated effectively with staff members, physicians, and patients, employing active listening and interpersonal skills.
  • Regularly evaluated employee performance and provided feedback.
  • Promoted high morale and staff retention through dynamic communication, prompt problem resolution, proactive supervisory practices and facilitation of positive work environment.
  • Ensured compliance with regulatory guidelines and accreditation standards through consistent monitoring and implementation of corrective actions when needed.
  • Promoted a culture of safety within the clinic by enforcing policies related to infection control, medication administration, and incident reporting procedures.
  • Enhanced staff performance through regular training, mentoring, and professional development opportunities.
  • Delegated tasks to staff members, monitored completion of all duties and provided support to enhance performance.
  • Fostered a positive work culture by recognizing employee achievements and addressing any concerns proactively.
  • Managed 52 employees with various personalities and from different cultures for large 24-physician practice.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.

Education

High School Diploma -

McLane High School
Fresno Ca

Medical Assistant - Medical Assistant

Galen College of Medical And Dental Assistants
Fresno, CA
06-2013

Skills

  • Clinical leadership
  • Training and mentoring
  • Staff supervision
  • Staff scheduling
  • Proficient in Greenway, Epic, and Trinity
  • Team management
  • Patient flow
  • Records management
  • Clinical instruction
  • Patient relationship management
  • Patient safety
  • HIPAA

Timeline

Clinical Manager

The Nephrology Group
07.2015 - Current

High School Diploma -

McLane High School

Medical Assistant - Medical Assistant

Galen College of Medical And Dental Assistants

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Paula Meza