Paula Long
Corona,CA
Summary
Goal-oriented Human Resources Specialist with 19 years of experience in the United States Army. Skilled in conflict resolution, development and policy implementation, team engagement strategies and extraordinary customer service skills. A fast learner, and am also proficient in Microsoft Office Suite. I developed onboarding programs and improved personnel relations, fostering a collaborative and efficient work environment. Accomplished in analyzing company needs and developing long-term solutions to meet personnel objectives.
Overview
20
20
years of professional experience
Work History
Human Resources Specialist
United States Army
12.2005 - Current
- Contributed to annual performance appraisals by working with Key Leaders to achieve consistency and compliance with established policy and procedures.
- Liaised between Higher Leadership and assigned personnel to deliver conflict resolution, alleviate problems, and interpret compensation and benefits policies.
- Maximized team knowledge, development and productivity by training, monitoring, and directing personnel in applications of best practices and regulatory protocols.
- Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.
- Monitored employee attendance and performance, addressing issues in accordance with Unit policies and procedures.
- Processed personnel inquiries related to life insurance, pension/retirement plans, vacation, sick leave and personnel assistance.
- Completed human resource operational requirements by training and assigning personnel.
- Reduced violations by analyzing policies and implementing programs while ensuring adherence to legal requirements.
- Generated and analyzed reports to monitor personnel engagement and attrition trends.
- Developed disaster and recovery strategy to prepare company for hazardous weather conditions, accidents and terrorist attacks.
- Worked alongside global key leaders to deploy new training strategies.
- Developed and monitored personnel recognition programs.
- Pre-screened resumes/bios prior to sending to key leaders for hiring consideration.
- Improved unit efficiency by effectively managing internal communications and correspondence.
- Developed and implemented onboarding and orientation programs for new personnel.
- Created and delivered HR training sessions to key leaders and assigned personnel.
- Collected and analyzed information to monitor compliance outcomes and identify and address trends of non-compliant behavior.
- Collaborated with key leaders to identify and address personnel related issues.
- Planned, monitored and trained personnel to improve productivity by training key leaders and personnel.
- Conducted performance reviews/counselings and provided feedback to key leaders on employee performance.
- Advocated for assigned personnel, helping to identify and resolve conflicts.
- Provided candidate recommendations for special assignments and tasks.
- Assisted with writing job postings and job descriptions for hiring, promotion, retirement and medical separation boards.
- Improved organizational filing systems for confidential personnel records, resulting in improved accessibility and efficiency.
- Administered employee benefits programs and assisted with open enrollment.
Education
Associate of Applied Science - Surgical Technology
Heritage College
Oklahoma City09-2016
Skills
- Accuracy in paperwork review
- Compensation planning
- Team engagement strategies
- HR initiative and training development
- Policies implementation
- Confidential document control
- Presentation preparation
- Risk management / Analytical problem-solving
- Team building
- Relationship management / Personnel relations
- Proficient in Microsoft Office Suite
- Conflict resolution strategies
- Contract negotiation
- Manager coaching and training
- Human resources services
- Customer service excellence
- Development of HR procedures
Timeline
Human Resources Specialist
United States Army
12.2005 - Current
Associate of Applied Science - Surgical Technology
Heritage College
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